Receptionist and Assistant to the Sub Dean

This job has now expired
London Bridge

We are looking for an efficient and friendly person with good administrative skills to be the first point of contact for visitors and telephone callers and a point of general enquiries at our busy reception.

Part of the role will be to provide administrative support to the Sub Dean including dealing with correspondence, and assisting with arrangements for weddings, funerals and baptisms. You will also be responsible for making entries in the Cathedral diary system for internal events and services and keeping a range of contact lists up to date. You will be a point of contact for issues with the photocopiers, franking machine and telephone system and assist with the printing of orders of service and other large-scale print runs.

In sympathy with the aims and objectives of the Christian Church and the Anglican tradition, you will be an excellent communicator, with good IT skills, and able to work largely unsupervised in a small, friendly and supportive team.

Reception Duties

  • Welcoming and directing visitors
  • Dealing with enquiries over the phone
  • Overseeing the scheduling and work of a team of volunteer receptionists who will cover the reception desk when the postholder is working for the Sub Dean (on 2 days per week)

Administrative tasks

  • Entering details of in-house diary bookings and the calendar of services into the Cathedral diary system and attending the weekly diary meeting
  • Gathering information and requirements for internal event bookings including liaison with the Facilities Department staff on room layouts and equipment set-up
  • Maintaining the emergency contacts lists and internal phone lists
  • Acting as point of contact for replies for special events organised by clergy and others
  • Taking mail to the Post Office daily and dealing with service issues with the franking machine
  • Distribution of incoming post across the site
  • Receiving and distributing messages from the Cathedral’s general email address
  • Assisting the Designer in printing out orders of service and other large print runs
  • Report problems with phone system, franking machine and photocopiers to service companies and take follow-up action as required

Administrative assistance to the Sub Dean

  • Dealing with voice-mail, email messages and outgoing correspondence, being the point of contact for replies
  • Assist with communications and administration for St Hugh’s church including the weekly notice sheet, clergy rota and setting up meetings
  • Maintain a rolling record of baptisms and marriages and issuing standard responses to baptism, marriage, banns and electoral roll enquiries
  • Assist with arrangements for wedding and funerals and communicate details to other Cathedral staff
  • Make arrangements for Newcomers Evenings including logging Welcome cards, invitations, Welcome packs and record keeping.
  • Arrange a termly rota for the Cathedral School’s Collective Worship
  • Other administrative tasks such as photocopying, mail-outs and setting up meetings
  • Good communication skills including a good telephone manner
  • A good listener able to deal sensitively with visitors who may be in distress
  • Competent in the use of Microsoft Office applications, especially Outlook email and diary management
  • Proven administrative experience in an office environment
  • Able to work on own initiative, largely unsupervised, and to thrive in a busy office environment
  • A good team player with ability to relate equally well to paid and voluntary staff
  • Able to demonstrate sympathy with the aims and objectives of the Christian Church
  • Flexible and willing to work additional hours when needed
  • Have a sense of humour
  • Some familiarity with church terminology would be helpful

Southwark Cathedral is an Anglican Cathedral on the south bank of the River Thames, set in the heart of a changing and thriving community.

The local area has undergone tremendous change with the opening of the Globe Theatre, the Tate Modern, the Millennium Footbridge and the Jubilee Line extension station at London Bridge as well as numerous other redevelopments including The Shard and re-developed London Bridge station.
The site on which the Cathedral stands is one rich in layers of history. In Roman times it was part of the settlement that existed over the river from Londinium. Its Christian history began with the Saxons and a small convent. It became an Augustinian Priory, however, in 1106 and with Westminster Abbey and St Bartholomew the Great in Smithfield is one of the three great monastic churches that have survived in London.
At Southwark Cathedral we are committed to welcome and hospitality, to inclusion and compassion, all hallmarks of the life of our forebears here. We hope that you would like to join us and support the life of the Cathedral in this role.

Southwark Cathedral:

an inclusive Christian community, growing in orthodox faith and radical love