Operations Manager

This job has now expired
St John's Terrace, North Shields

An exciting new opportunity has arisen for an experienced Operations Manager to join our Resource Church team.

The development of our Resource Church will play an important part in the delivery of our Diocesan Mission and Discipleship plan; in the short term helping us to grow a sustainable congregation quickly and in the longer term playing a key role in planting new churches and congregations. It will become a centre of leadership development and training. The Operations Manager will play a key role in the life of the Resource Church and in the delivery of its vision.

The Resource Church will play an instrumental role in the Diocese, helping us to take a new and exciting approach to mission and ministry. Church of England attendance is declining and in our Diocese nearly half of our parishioners are over 65 years of age. If the Church is to thrive, we must attract more people, specifically younger people and in the power of the Holy Spirit see them come into a thriving relationship with Jesus Christ.

Vision and Strategy

  • Work with the Resource Church Senior Leader and Associate Leader to deliver the Resource Church’s vision, taking a lead on operational matters;
  • Take a strategic role in overseeing work to do with building infrastructure, fabric and fittings that the Resource Church will use and oversee (with others);
  • Work with the Senior Leader to aid the development of church plants and work on potential new buildings for new congregations;
  • Work with the Diocese of Newcastle Transformation and Strategy Programme Manager to ensure the Resource Church and Diocese are aligned and working together to deliver the diocesan vision: growing church and bringing hope.

Operational and Church Management

  • Manage the day to day operations of the Resource Church, in accordance with the values, standards and budgets set by the leadership team;
  • Take the lead on planning and implementation of the long-term operational plans in alignment with the strategic vision;
  • Work with the leadership to ensure that the finances of the Resource Church are healthy and growing; developing appropriate stewardship and financial management strategies;
  • Work with budget holders to ensure budgets are well managed and, where appropriate, remedial action is taken;
  • Act as a resource to the wider diocese;
  • Encourage best practice with regards to Human Resources in relation to policies, procedures and employment practices and encourage best practice in Health and Safety and Data Protection;
  • Ensure the effective and efficient development and delivery of IT and other systems of work, including meeting protocols and delivery of agreed actions;
  • Provide a facilities management function, overseeing the Resource Church Centre offices, meeting spaces, public areas, etc.;
  • Oversee the development and delivery of a Church Management System(using Church Suite or similar);
  • Manage and facilitate events, specifically in relation to the training, supporting and resourcing of others.


  • Build and maintain a network of positive relationships with key stakeholders, contractors and other Diocesan employees and volunteers.

Qualifications & Training

  • The post holder will be educated to degree level or an equivalent qualification, and/or have demonstrable experience in church management or other related disciplines.


  • Ability to manage significant projects (financial and people) at a senior level, working across disciplines to deliver key outcomes on time and within budget;
  • Proven experience of managing people, both paid and volunteers;
  • Evidence of financial acumen: previous experience of developing and managing significant budgets, working with audit, completing Gift Aid claims etc;
  • Previous experience of developing and implementing an effective management framework including information technology, human resources, governance and finance.

Knowledge & Skills

  • Ability to lead, encourage and motivate others;
  • Knowledge and understanding of the Church of England;
  • Proven knowledge and experience of understanding the complexities of large and growing churches;
  • Experience of recruiting, training and leading large teams of volunteers;
  • Able to lead staff meetings in a Christian context (such as leading prayer meetings);
  • Able to manage a demanding workload, prioritising and delegating tasks and responsibilities as appropriate;
  • Good working knowledge of the latest technological trends including being able to work on Cloud Based IT systems (e.g. Google Drive, Church Suite);
  • Strategic thinker, evidence of intellectual thinking and agility;

Framed by the Rivers Tyne and Tweed the Diocese of Newcastle is the Church of England’s most northerly diocese. This Diocese in the ‘land of the Northern Saints’ was formed in 1882 and comprises 172 parishes across 2,110 square miles. The Diocese covers the local authorities of Northumberland, Newcastle, North Tyneside and also small parts of County Durham and Cumbria. The 12 deaneries within 2 archdeaconries serve a population of 800,000 people across a variety of communities ranging from sparse rural to large inner city areas of deprivation.

A cohort of 115 stipendiary and 50 self-supporting clergy under the episcopal leadership of a diocesan bishop, the Rt Revd Christine Hardman, and the suffragan Bishop of Berwick, the Rt Revd Mark Tanner, are resourced by a team of lay and ordained supporting ministers, 25 active local ministry development groups and 137 readers. A small administration team is based at Church House, North Shields which also houses the Joint Education Team, the Lindisfarne Regional Training Partnership (two joint working initiatives with the Diocese of Durham) and a Religious Resources Centre.

The Diocese of Newcastle is committed to flourishing churches and communities and has developed a vision for growing church bringing hope as part of a response to the challenges faced by the church in our rural, urban and suburban settings.

If you would like an informal discussion about the role, please contact the Rev Ben Doolan, Resource Church Leader on 0191 270 4100.


  • The successful candidate will be initially employed by the Newcastle Diocesan Board of Finance. The Resource Church is in the process of being set-up as a legal entity and once established employment will transfer to the Resource Church.
  • This post will be located at the Resource Church in Newcastle City Centre. While the Resource Church is being planted and set up, the role holder will be located in an office in central Newcastle.
  • Ability to work flexible hours, including regular evening and weekend commitments is key.

Application and Selection Process: Closing date for receipt of applications: Monday, 21st January 2019 @ 4pm. The selection process will include an interview, presentation (to be prepared in advance) and practical exercise, is scheduled for Friday, 1st February 2019.