The Church of England operates at a national level through a series of inter-connected charities (the National Church Institutions) to deliver a wide range of services and support to the wider church. These National Church Institutions are supported by a Central Services team which provides a range of business support services. The Technology team ensures the provision of fit-for-purpose IT services to the NCIs and a small number of other church-related organisations
The Director of Technology leads the development and delivery of the Information Technology strategy for the National Church Institutions and certain related organisations. This involves ensuring the right balance of IT services and projects to meet the current and emerging needs of the NCIs, with a robust governance process.
Building the Technology team’s capability and appropriate capacity is an important aspect of the role, along with establishing and maintaining productive working relationships with all Executives and Senior Management.
The main responsibilities for this role are;
Technology Strategy Development
- Develop and implement a Technology strategy appropriate to the NCIs, obtaining input and support from CFOO, Chief Officers and Technology Steering Group, as well as other stakeholder & customer groups.
- Ensure the Technology strategy is aligned with wider organisation strategy(ies).
- Own the Technology change agenda, in accordance with this strategy.
- Operate a Technology oversight and governance process for setting priorities, managing demand and reviewing performance.
Technology Service Delivery
- Implement and maintain a robust and fit-for-purpose Technology environment, including infrastructure, network, hardware and software.
- Develop and agree Technology service levels. Deliver services in line with agreed quality and service levels (and budgets), reporting regularly against agreed KPIs.
- Build, lead and develop the Technology team to enable and deliver the IT strategy and service delivery.
- Establish and foster a customer service, collaborative and problem-solving culture.
- Ensure appropriate training and development requirements are identified and provided.
Technology Leadership & Guidance
- Maintain awareness of technology trends, and opportunities to apply these in the NCIs. Gain support for new ideas where relevant and test these in an agile way.
- Advise NCIs on appropriate technology solutions in response to business needs.
- Build strong relationships with senior leadership to ensure harmonious Technology integration, ensuring the value of proposition of Technology is understood.
Planning & Delivering Projects
- Lead Technology projects and Technology-aspects of broader business projects
- Establish and manage a prioritised portfolio of Technology projects.
- Ensure requisite funding is in place for Technology projects, and execute projects on-budget and in-time.
- Develop and maintain a Technology risk register for the NCIs.
- Oversee compliance in areas such as software licencing and technology policies.
- Develop and implement a cyber security strategy for the NCIs, with tools and processes in place to safeguard systems and data.
Please see job description attached for full main responsibilities
The ideal candidate for this role should have;
Knowledge & Experience
- 10+ years of experience of leadership of IT/Technology for complex organisations with multiple sites and customers, preferably including not-for-profit sector experience
- Experience of developing and implementing an IT/Technology strategy, aligned to business needs
- Experience of leading, managing and developing capable teams
- Leading and managing change activities
- Supplier negotiations and vendor management, including outsourcing
- Technology risk management, including cyber security
Skills & Attributes
- Passionate about technology and the application of technology to improve the business
- Strong inter-personal skills to build productive relationships and work collaboratively to support the best interests of the organization
- Ability to work across organisational and functional boundaries, with excellent stakeholder management skills, bringing people together to achieve a common goal
- Champions a culture that motivates and inspires staff to take personal responsibility
- Holds people to account and sets the standards for others to follow, including demonstration of values-driven behaviors and culture
- Ability to develop and grow others within the team
- Sees the importance of regularly recognizing and celebrating achievements to support motivation and retention in the team
Please see job description attached for full ideal candidates requirements
We in the National Church Institutions support the mission and ministries of the Church all over England. We work with parishes, dioceses (regional offices), schools, other ministries and our partners at a national and international level.
Excellence, Respect, Integrity
We follow these three values in everything we do, whether we are of Christian faith, another faith or no faith. To learn more about working for National Church Institutions and our benefits, please click here
As we are a member of the Armed Forces Covenant, we welcome all applications from those you have served in our Armed Forces and their families
We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background. As a Disability Confident committed employer, it is important to note that there may be occasions where it is not practical or appropriate to interview all disabled applicants who meet the minimum criteria* due to high volume. We limit the amount of interviews conducted to five applicants per open post we advertise.
*Where applicable depending on post requirements.