St Paul’s draws together a very diverse set of activities, projections and aspirations. It is the Cathedral of the Diocese of London and the seat of its Bishop, a national church and an international spiritual focus, a space for worship and holiness, a place of learning, debate and challenge, an icon of resilience in the face of adversity, an architectural heritage centre, a partner in the City of London, and a commercial enterprise. In addition to holding four services every day (five on Sundays), St Paul’s is open for sight-seeing six days a week, and in 2017 welcomed over 800,000 paying visitors.
The Registrar is the most senior lay post at the Cathedral (‘lay Chief Executive’) and so is pivotal in delivering our highly ambitious strategic plan and the specific goals in the Three Year Mission-Directed Business Plan 2018-20. This role is responsible in supporting the Registrar’s very wide remit and busy office, along with the step-change needed to deliver these ambitious plans. The Registrar’s PA is a crucial and busy role, working largely autonomously within the framework established by the Registrar in best managing the Registrar’s hectic and complex dairy, inbox and correspondence. The Registrar’s PA will ensure pro-active planning of the logistics for the Registrar’s activities, with responsibility for the Registrar’s office administration systems, including electronic and physical filing; requiring successful liaison with internal PAs and senior managers as well as external VIP offices.
Provide administrative support to Registrar (majority) and Dean (in the absence of the Dean’s PA);
Secure and organise papers and briefings for meetings;
Support the Registrar in managing emails and other correspondence, taking responsibility for dealing with a range of issues and escalating where necessary;
Collate actions from emails, minutes and meetings and manage their delivery
Chase and update actions;
Manage the Registrar’s diary - liaising with parties internally and externally to prioritise and arrange meetings, book meeting rooms and refreshments; where required, book travel arrangements;
Attend and participate in the weekly Diary Meeting, deal with any actions and reflect any decisions or new information accordingly;
Set up meeting rooms as required, including provision of refreshments at Chapter and other ad hoc meetings;
Provide telephone and 'front of office' cover for the Registrar’s Office;
Electronic and hard copy filing;
Photocopying and other administrative activities;
Support the management of the Cathedral Roll, the St Paul’s (1972) Pension Scheme, sending of Christmas cards;
Administration of the annual Cathedral Reception and other annual events and activities;
Manage expenses and invoices;
Develop and maintain effective relationships;
Any other appropriate duties that the line manager, senior management or Chapter may request from time-to-time.
The successful candidate will have:
Knowledge and Experience
Well established and proven experience of providing high level PA/EA support to a senior manager/chief executive in a comparable context.
Experience of dealing with confidential information with complete discretion.
Experience in dealing with other high profile offices is desirable.
Demonstrable Skills and Abilities
Strong IT skills in Outlook, Word, Excel with experience in electronic filing;
Demonstrable complex diary management skills;
Honed organisational and planning skills and be able to use these to develop and maintain efficient and effective processes.
Proven ability to move from one task to another quickly, prioritising and communicating multiple demands, delivering to tight deadlines.
Work to high levels of accuracy and exemplary attention to detail.
The ability to interact comfortably with people of all backgrounds and seniority; to be able to listen, but also to be assertive when required;
Excellent written and spoken communication skills.
Be able to analyse tasks and challenges and to solve problems effectively.
The ideal candidate will
Possess integrity and excellent interpersonal skills, with tact and diplomacy.
Have an awareness of the sensitivities that will surround some telephone calls and correspondence.
Be a good team worker but also self-motivated and happy to spend periods of time working alone.
Have confidence which will allow them to use initiative and work without close supervision.
Bring a positive and flexible approach with the willingness to get involved and be prepared to tackle a variety of practical tasks.
Be calm, resilient, responding positively to change, patient and good-humoured.
Be committed to promoting a culture of open and effective communication within the cathedral and with external partners.
The successful candidate will understand, and in their work support, the Christian aims and mission of St Paul’s Cathedral.
St Paul’s Cathedral seeks to enable people in all their diversity to encounter the transforming presence of God in Jesus Christ.
As a community of worshippers, staff and volunteers we work with care and imagination to be a centre for welcome, worship and learning which inspires successive generations to engage with the richness of the Christian faith and its heritage.
We aim to do this with confidence, compassion and creativity, promoting dignity and justice for everyone.
We work with the Bishop and Diocese of London and the wider church, as a spiritual focus for London, the nation and the world.
Love, joy, peace, patience, kindness, generosity, faithfulness, gentleness and self-control;
To uphold integrity, honesty and openness in what we do;
To aim for the highest possible standards in everything we do, acknowledging that we cannot do everything;
To make our operations as just and as sustainable as we can;
To foster and encourage diversity, being inclusive and challenging to ourselves as well as others.