Engagement Officer

This job has now expired
Westminster, London (Home-worker) plus 2 other locations available
Fixed Term Full Time
£30,159 - £32,700 after probation

This role is an exciting opportunity to be part of an innovative project driving forwards a novel partnership approach to provide help and support to places of worship where bats are having a negative impact on historic fabric and the use of the building.

A partnership of five organisations (Natural England, Church of England’s Church Buildings Council, Bat Conservation Trust, Historic England, Churches Conservation Trust) led by Natural England, has been successful in its Bats in Churches project application to the Heritage Lottery Fund (HLF) Heritage Grants funding stream.

The project now needs 3 experienced Engagement Officers to help deliver the Activity Plan and represent the Bats in Churches project at our 102 project churches.

The Engagement Officers will form part of a small team reporting directly to the Project Manager and working closely with the Training and Survey and Communications Officers, representing the project at churches within their geographic area.

We are looking for 3 innovative and enthusiastic individuals with experience of community engagement, to work in the following locations :

  • London base (Home-worker or based at Church House, Westminster)
  • West Midlands/Midlands base (Home-worker)
  • Norwich base (Norwich Diocesan Office)

Working to the activity plan, you will bring together churches, communities and bats in this ground breaking project. With strong diplomacy and relationship management skills, you will be responsible for establishing rapport and trust with church communities and communicating positively with a diverse range of partners.

You will demonstrate initiative and resilience with the ability to plan, manage and deliver successfully against project targets.

*When applying, please state which location you would prefer in your application.

Interviews are expected to be held on the 10th/11th December 2018

The Role :

The Bats in Churches (BiC) project aims are :

  • Develop and deliver innovative techniques and systems to better manage the impacts of bats (in churches and more widely) and make this information available to all.
  • Ensure church communities are better resourced and more empowered to manage their particular situations.
  • Ensure bat colonies that depend on churches are better managed and less threatened.
  • Reduce the physical and social impacts caused by bats at the most severely affected churches (e.g. damage from droppings and urine).
  • Develop the skills of volunteers and professionals enabling them to more effectively assist church communities and safely manage bat populations found in churches.
  • Engage wider communities so that new groups of people will engage with and learn about bats, church buildings and their communities.

The Role :

  • Work in a co-ordinated way with the 2 other BiC Engagement Officers to deliver the BiC Activity Plan at the churches within your area, starting with the first set of 20 church project plans.
  • Gain greater understanding of the communities and audiences around these churches to develop and adapt the Activity Plan to maximise the benefits to people and communities in line with the project objectives and within budget.
  • Work with the Communications Officer and Interpretation consultant to produce, agree and design interpretation materials as identified in the Interpretation Strategy and Activity Plan and to fit the needs of the communities and people you will be working with, including locally sourced content.
  • Research, write and consult with churches to produce the activity parts of the church project plans for a further set of ~20 churches per year on a rolling basis so that ultimately all 102 churches have plans written and executed.
  • Work with the Training & Survey Officer and local communities to help deliver a set of training activities across our project churches. This may involve help to build relationships, identify local training needs and co-ordinate delivery via church networks.
  • Report all volunteer activity, details and feedback to the training and survey officer for reporting purposes.
  • Facilitate community engagement days and school workshops in collaboration with church PCCs.
  • Ensure education and engagement activities and interpretation for communities, schools and new audiences are built into the church project plans
  • Keep in regular contact with the other Engagement officers and provide regular joint progress updates to the Project Manager.
  • Keep all stakeholders in the wider group up to date with development of the project.
  • Early identification of risks and issues.
  • Remain willing to work flexibly and to undertake such other duties in relation to the project as the Project Manager and/or Steering Group may reasonably require.

Tell us how you meet the requirements for the post:



  • Ability to use clear and appropriate language, communication styles and techniques that engage your audience,
  • Ability to identify, empathise, and successfully engage with a diverse range of partners and stakeholder groups from local communities, as well as the natural and historic environment sectors.
  • Ability to plan, manage and deliver your workload in line with agreed targets and deadlines.
  • Competent in the use of IT systems and software packages.


  • Experience of effective collaborative working with internal and external partners and stakeholders.
  • Proven experience of successful community engagement
  • Experience of developing and delivering heritage or environmental learning experiences.
  • Relevant experience of conflict resolution/ used to dealing with difficult situations

Personal Attributes:

  • Sympathetic understanding of the purposes of churches as centres of Christian worship and mission.


  • Willing to regularly travel to churches in remote/rural locations
  • A clean driving licence and car in good working condition



  • Knowledge of the national curriculum in science and history.
  • Experience of working with a wide range of people.
  • Consultation and evaluation skills.
  • Basic awareness of:
    • political context of the bats in churches issue
    • research work around bats in churches
    • issues experienced by church communities in maintaining their historic buildings
  • Experience of using social and traditional media for community engagement.
  • Knowledge/experience of the use of church buildings

Personal Attributes:

  • Appreciation and enthusiasm for heritage buildings
  • Appreciation of the natural world

We in the National Church Institutions support the mission and ministries of the Church all over England. We work with parishes, dioceses (regional offices), schools, other ministries and our partners at a national and international level.

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We follow these three values in everything we do, whether we are of Christian faith, another faith or no faith. To learn more about working for National Church Institutions and our benefits, please click here

As we are a member of the Armed Forces Covenant, we welcome all applications from those you have served in our Armed Forces and their families

We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background. As a Disability Confident committed employer, it is important to note that there may be occasions where it is not practical or appropriate to interview all disabled applicants who meet the minimum criteria* due to high volume. We limit the amount of interviews conducted to five applicants per open post we advertise.

*Where applicable depending on post requirements.