Clergy Payroll Administrator

This job has now expired
Church House, Great Smith Street, London
Fixed Term Full Time
£25931 - £27554

Working as part of the Clergy Payroll team to ensure the Clergy payrolls (Main clergy payroll, Alderney, Guernsey and Jersey payrolls) are processed accurately and on time. To provide an accurate and timely service for payees and other internal & external customers, in accordance with statutory deadlines. In addition, to provide support to the Clergy Team Leader in meeting the requirements of the sections service level agreement (SLA’s).

The Clergy payroll section is part of the NCI’s Payroll Services section and are responsible for processing the monthly payroll for the 8000 of the Church of England’s serving clergy. The team comprises of a Team Leader, a Payroll Advisor, a Payroll Data Specialist and three Payroll Administrators.

The nature of payroll is that the workload fluctuates to meet monthly deadlines and also peaks each month but particularly at tax year end/start; financial year end; at stipend increase dates; and when Ordinands begin to receive stipends. The Clergy payroll currently runs using NGA Resourcelink.

  • Working as part of the Clergy Payroll section to ensure the Clergy payrolls for circa 8000 payees are processed accurately and on time for the monthly paydays.
  • “End to end” payroll administration including new starters, leavers, stipend changes, bank details, address changes, payments, deductions, absence/sickness, variable pay, Pensions Auto Enrolment, tax code changes, validation checks and variance checks
  • Compliant application of UK payroll legislation including PAYE, NI, student loans, Child Care Vouchers, Parental leave, statutory payments, Court Orders, GAYE, and tax year start/tax year end
  • Compliant application of States of Guernsey/Alderney and States of Jersey payroll legislation.
  • Ensuring that statutory regulations are correctly applied and that payments/deductions are made within the scope of all relevant diocesan policies
  • Ensure adherence to internal controls in line with agreed processes and audit compliance
  • Proactive and strict management of the payroll cut off deadlines, including sending email
  • Supporting the Clergy Team Leader in ensuring that a high standard of service is provided to all customers in line with the sections service level agreement (SLA’s).
  • Administration of overpayment process and death in service process.
  • Ensure statutory payments are requested from the Accounts department accurately and on time.
  • Facilitation of offline payments for advances, out of cycle new starters and returned payments.
  • Communicating with a variety of clients to answer queries and questions via telephone, email and letter at the same time ensuring full compliance with the Data Protection Act 1998.

Essential

Education:

  • GCSE or equivalent standard and proven ability in a similar role

Skills/Aptitudes:

  • Computer literacy in Windows applications (Word, Excel, Outlook)
  • Very good numerical skills
  • A meticulous and thorough approach with the ability to work accurately
  • Able to identify priorities and plan and organise daily work routines
  • Ability to work under pressure to meet strict deadlines
  • Able to understand customers and their concerns
  • Ability to draft clear and concise correspondence
  • Confident, polite telephone manner, with ability to express points clearly and sympathetically when requires

Knowledge/Experience:

  • Experience and knowledge of a integrated database system using workflows
  • Experience and knowledge of payments or transactional systems which facilitate transactions to customers and or third parties
  • Experience of dealing with a large volume of customers
  • Experience of delivering excellent customer service
  • Experience of working within a team environment

Desirable

Education:

  • A Level or equivalent standard and proven experience within a Pension Payroll or Pensions Administrator role
  • CIPP National Payroll Certificate or similar

Skills/Aptitudes:

  • Resourcelink Payroll system or transferable Payroll systems experience
  • Able to identify process improvements and manage any subsequent changes
  • Up to date knowledge of UK payroll legislation including PAYE, NI, student loans, Child Care Vouchers, Parental leave, statutory payments, Court Orders, GAYE, and tax year start/tax year end
  • Knowledge of the tax and social security requirements for Jersey, Guernsey and Alderney

Knowledge/Experience:

  • Experience of servicing a large customer base
  • Experience and knowledge of payment systems such as BACS and CHAPS
  • Able to organise the workload for the team in Clergy Team Leaders absence

We in the National Church Institutions support the mission and ministries of the Church all over England. We work with parishes, dioceses (regional offices), schools, other ministries and our partners at a national and international level.

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We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background. As a Disability Confident committed employer, it is important to note that there may be occasions where it is not practical or appropriate to interview all disabled applicants who meet the minimum criteria* due to high volume. We limit the amount of interviews conducted to five applicants per open post we advertise.

*Where applicable depending on post requirements.