St Paul’s draws together a very diverse set of activities, projections and aspirations. It is the Cathedral of the Diocese of London and the seat of its Bishop, a national church and an international spiritual focus, a space for worship and holiness, a place of debate and challenge, an icon of resilience in the face of adversity, an architectural heritage centre, a partner in the City of London, and a commercial enterprise. In addition to holding four services every day (five on Sundays), St Paul’s is open for sight-seeing six days a week, and last year welcomed over 800,000 paying visitors. The income received from these visitors is critical to sustaining the work of St Paul’s, as over 80% of our expenditure is funded through the entrance charge and associated enterprises, including the income generated from the Shop.
The purpose of the job is to deliver exceptional customer service as a Sales Assistant and operating in a safe and secure manner in all day-to-day running, following best practice and the relevant Cathedral procedures and policies. This involves working as part of the team supporting the commercial enterprise of the Cathedral on achieving the agreed budgets and Key Performance Indicators for the shop. The Canon Treasurer is the Chapter member with responsibility for this area of work.
To foster and encourage diversity, being inclusive and challenging to ourselves as well as others.