Admin Support Officer - Birmingham Cathedral

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The Admin Support Officer will provide administrative support to both the senior and
wider cathedral team. This is a key role in ensuring the smooth day-to-day function of
the cathedral and involves working closely with all members of the cathedral team.

Birmingham Cathedral is the oldest building in the city centre still used for its
original purpose. We are home to some remarkable treasures, as well as the largest
green space in central Birmingham. Our cathedral is free to visit, and attracts over
100,000 people a year.

  • A point of contact for external enquiries to the cathedral office team, and for the cathedral congregation, including oversight of the main ‘enquiries’ email address, dealing with phone enquiries, at times members of the public and signposting as required.
  • Answering the cathedral phone and dealing with enquiries and signposting.
  • Dealing with the incoming (date stamping and distributing as necessary) and outgoing post (taking to the post office).
  • Providing an administrative link within the cathedral office including dealing with the post/documents, handling deliveries and internal stock control (leaflets, posters, fliers etc.).
  • Updating the cathedral database (CMS) as and when required.
  • Ordering stationery and monitoring stock levels regularly to ensure these are maintained.
  • Monitoring the printing and dealing with the photocopier engineers and monitoring stock levels of consumables and ordering when required.
  • Providing general administration duties in terms of filing, copying and scanning as required by the wider cathedral team.
  • Ensuring that refreshment stocks are maintained for the team.
  • Preparing meeting rooms and ordering refreshments / lunches for meetings.
  • Supporting Heads of Department on an ad-hoc basis to offer administrative support, and offer additional organisational capacity.
  • Preparing papers for internal meetings and taking meeting minutes (when required).
  • Deputising for colleagues during absence.
  • Working with the wider Cathedral team (staff, volunteers and congregation) to ensure the fulfilment of Chapter’s strategy and vision.

• IT competent and confident; using MS Office, and happy to learn and use the
Cathedral database.
• An organised and meticulous approach with real attention to detail.
• A capable and polite communicator, who can easily establish good working
relationships both internally and externally.
• You will be someone who prides yourself on your organisation and ability to finish
• Ability to work in a timely and efficient fashion to agreed deadlines.
• Have a can-do attitude and be able to work within a team or on own.
• Empathy with the ethos of the Church of England.

• Experience within a similar role.

We are an equal opportunities employer. We welcome applications from all suitably
qualified persons. However, as those from global majority groups and those with a
disability are currently under-represented in our staff team, we would particularly
welcome applications from people from these communities.

Responsible to: PA to the Dean
Hours: 25 hours per week
Salary: £19,739 full-time equivalent (£13,339 actual)
Pension: 8% Employer’s Contributory Pension subject to meeting auto enrolment criteria
Annual leave: 36 days (including bank holidays) based on a 5-day working week.
This role is subject to a 3-month probationary period.

Closing date for applications: Monday 25 September 2023 at midday
Interviews will be held on: Friday 6 October 2023

For further information or an informal discussion about this role, please email
April Steadman on

Our visitors come to us for many different reasons - including to attend services, pray,
reflect, light candles, learn about our heritage, take part in key civic events, and to enjoy
a range of concerts and events held in our building or Cathedral Square throughout the

We are a Christian Church of the Anglican Communion and seat of the Bishop of
Birmingham. We offer corporate worship of The Church of England, enriched by the
Anglican choral tradition. Christian worship is at the heart of the cathedral’s life as we
offer to God our praises and prayers. Everyone is welcome to attend any of our public
services, as we rejoice in the diversity of the communities we serve and promote
inclusion as widely as possible.

Birmingham Cathedral Chapter places the safeguarding of all who worship at and
visit us as their highest priority. This particularly includes children and at risk adults.
As a Church of England Parish Church Cathedral we work closely with our Diocesan
Safeguarding colleagues to ensure our practices and policies are providing a safe
environment for all. The Cathedral has a Safeguarding Team, made up of both staff
and volunteers, who meet quarterly to review best practice, policy and to ensure that
safeguarding remains at the forefront of all our work and mission.