Partnerships Support Officer (three days per week, FTC until June 2025)

This job has now expired
Hybrid- remote working and London
£37,018 per annum (pro rata)

Our aim is for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

The National Safeguarding Team provides professional safeguarding advice to the Church of England on matters of national policy as part of its wider transformation plan, which includes the development and implementation of national policy, training, quality assurance and audit, and work with survivors. The National Safeguarding Team also leads complex casework and supports Dioceses in their safeguarding of children and adults.

This position provides high quality business support to the work of the Partnerships Team, including survivor engagement.

Interviews will be in person at Church House Westminster on Wednesday 6th October 2023.

To assist in the effective development and provision of partnerships and survivor engagement services within the NST

The main responsibilities for this role are:

Communications and engagement

  • Collating and preparing newsletters and other correspondence relating to the Partnerships workstream, in particular with survivor engagement.
  • Maintaining website pages, ensuring content remains up to date and liaising with Communications colleagues as appropriate
  • Co-ordinating input from NST colleagues into communications relating to partnerships workstreams
  • Monitoring contact inbox, triaging and responding sensitively as appropriate, with support from the Partnerships and Engagement Lead and other colleagues as appropriate
  • Sending key communication messages to networks as required

Contact management and data

  • Day-to-day management of documents and data, including maintaining high levels of confidentiality and version control.
  • Using IT systems to input and manage contact information and distribution lists related to engagement activity
  • Develop the use of IT systems to support engagement activity
  • Supporting research tasks including setting up online surveys, collating and summarising data;
  • Assisting with initial analysis of data from a range of sources (both qualitative and quantitative data).
  • Presenting data in a range of formats to allow easy accessibility and understanding.

Co-ordination of engagement activities

  • Implementing and maintaining appropriate systems to enable effective planning and monitoring of engagement activities.
  • Liaising with NST and NCI colleagues to ensure information about survivor engagement opportunities is clear and complete

Support and administration

  • Support team members to follow up on actions/requests/made and communications.
  • Organising meetings and workshops - booking meetings, meetings rooms, producing/circulating agendas, minute or note taking as required.
  • Organisation and coordination of events, including virtual events, as necessary, giving careful consideration to the needs of those who may be attending
  • Supporting NST colleagues with honorarium arrangements
  • Overseeing and maintaining relationships with service accounts needed for Partnerships work, e.g. SendinBlue, Smart Survey
  • Working with colleagues within the Business Support Team of the NST to ensure efficient and effective business support for the NST
  • Carrying out any other duties as required

The ideal candidate must have:



  • Highly IT literate and proficient with common applications such as MS Teams, Microsoft Word, Excel, Outlook and PowerPoint as well as web-based applications and ability to learn new software packages.
  • Highly organised and able to plan ahead.
  • Accurate, with an eye for detail.
  • Able to analyse quantitative and qualitative data and draw out key themes.
  • Able to present the data analysed using a range of presentation tools.
  • Excellent verbal and written communication skills.
  • Ability to build and maintain effective relationships with a range of individuals, including those who are the survivors of abuse.
  • Ability to work tactfully, sensitively and flexibly under pressure.


  • Experience of providing administrative and/or project support to workstreams requiring a high level of attention to detail
  • Experience of triaging and responding to communications of a sensitive nature
  • Experience of maintain task and action logs
  • Experience of developing working relationships with a range of people.
  • Experience of producing newsletters and/or maintaining website pages

Personal Attributes:

  • “Can do”, problem-solving approach to work.
  • Passionate about contributing to the protection of children and adults.
  • Demonstrates personal initiative.
  • Empathy and openness to listen and learn from the lived experiences of others
  • Understanding and empathy for the mission of the Church of England.
  • Team player.

Disclosure & Barring Service (DBS) Requirements:

  • Does this role require a DBS check? Yes
  • If yes, at what level? Basic



  • Experience of working in a setting with either children and families or vulnerable adults, for instance a Local Authority, social care or NHS settings
  • Knowledge of safeguarding

In the National Church Institutions (NCIs), we support the mission and ministries of the Church of England. We work with parishes, dioceses, schools, chaplaincies and other ministries, and with national and international partners including mission agencies, and other denominations and faith groups.-.

Find out more about working for the National Church Institutions at Careers | The Church of England

NCI values

  • We strive for excellence
  • We collaborate
  • We act with integrity
  • We show compassion
  • We respect others

We welcome everyone and we accept and value people for who they are and what they contribute, treating others in the way we would wish to be treated ourselves. We actively listen to and include others, encouraging and enabling everyone’s voice to be heard in discussions and decisions. When we disagree, we aim to disagree well with respect and kindness.

We want to encourage applications from a diverse group of people. Even if you have never thought about working for us before, if you have the skills and experience we’re looking for then we would like to hear from you. If there is anything we can do to support you in your application please get in touch via email to

  • As a Disability Confident Leader, we actively look to attract, recruit and retain those of you who are disabled.
  • We are a member of the Armed Forces Covenant, and welcome applications from those of you who have served in our Armed Forces and their families.