Programme Officer

This job has now expired
Remote (home-working)
£31,482 per annum

Our aim is for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to ‘develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education’. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.

Part of this provision has been as a very successful national provider of NPQ programmes over the last four years. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.

Please note this role is being offered on a 18 month fixed-term contract which will be reviewed in line with future government funding announcements.

As a Programme Officer, you will support in the delivery of the Church of England’s Education Office’s National Professional Qualification program.

Working as part of a team, the Programme Lead and Programme Officers manage the administration and management of the NPQ work, which is currently undertaken in a variety of portfolios – through directly contracted Delivery Partners, a partnership with TDT and finally through a new National Programme, which will be delivered directly by the Education Office.

Within the team, individual Programme Officers may take different focuses or areas of responsibility in order to ensure the consistent delivery of high quality programmes across the country. Therefore, this role offers the opportunity to develop project management skills over time in a holistic way.

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minority Ethnic Backgrounds.

To arrange an informal discussion about the role, please contact

Closing date for applications will be on Monday 19th June 2023.

Interviews will be held on w/c Monday 26th June 2023.

In return we offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our pension scheme.

The Role

Internal-facing Support:

  • NPQ Programme Delivery team support, including setting up online forms, managing the NPQ inboxes, Salesforce reporting.
  • Support the Business Analyst with data cleaning and maintenance within Salesforce.
  • Event administration including keeping the calendar up to date, creating online meetings, liaising with staff who will participate, ensuring Blackboard is updated as needed.
  • NPQ finance administration, including maintaining accurate records to enable timely NPQ invoicing, administrating invoice processes, managing transaction queries and routine payment approvals within the finance system.
  • Support programme leads in the administration of monitoring and evaluation cycles.
  • Support teams in preparation for monthly contract meetings with the DfE, governance meetings and any quality assurance reviews by providing timely and accurate reports and data analysis.

External-facing Support:

  • Inbox management of the central NPQ inbox.
  • Act as key contact for delivery partners, dealing with invoices, queries and ensuring accurate records are maintained across different systems.
  • Support Regional Delivery Managers and Delivery Partners with programme administration, including providing assistance with online events.
  • Support participants with their administration and dealing with queries and IT support. Also support with liaising with participant sponsors to ensure their administration is completed.
  • Ensure that delivery partners receive their quality assurance dashboards and reporting in a timely way.
  • To ensure that all contractual requirements are fulfilled by Delivery Partners including
    • Cyber Security, and Coach and Facilitator training
    • Tracking and ensuring that all Coaches and Facilitators receive induction and accreditation training and this is evidenced
    • Providing support to ensure that Delivery Partner evaluations and attendance are up to date and accurate
    • Providing support to ensure that Delivery Partners are completing all administrative tasks required to enable confirmation of DFE metrics.
    • Providing support to ensure that Delivery Partners complete their twice yearly ‘Self Evaluations’ and that these are recorded, saved and by Regional Delivery Managers
  • Completing evidence checks before Participant Declarations are made to the DfE

Partner-facing Support:

  • Support with ongoing management of the partnership with TDT including administration tasks, communication with Delivery Partners, responding to inquiries and supporting facilitators for this programme.

The Requirements


  • Strong analytical skills.
  • Customer service skills and able to take responsibility for progressing stakeholder queries.
  • Proactive and able to work under own initiative to suggest solutions to problems.
  • Strong sense of ownership and ability to solve problems.
  • High proficiency with Microsoft Office, including Excel, Word, and PowerPoint.


  • Experience of summarising and reporting on data to stakeholders.
  • Experience of organising and storing information securely and systematically.

Personal Attributes:

  • Personal Responsibility.
  • Organised methodical approach.
  • Pride and commitment to high standards.
  • Collaboration and team support.



  • Advanced statistical analysis and Excel skills.
  • Research skills and experience of conducting in depth programme evaluations based on qualitative and quantitative data.
  • High proficiency in using survey technology, for example Form Assembly.

In the National Church Institutions (NCIs), we support the mission and ministries of the Church of England. We work with parishes, dioceses, schools, chaplaincies and other ministries, and with national and international partners including mission agencies, and other denominations and faith groups.-.

Find out more about working for the National Church Institutions at Careers | The Church of England

Our NCI values

  • We strive for excellence
  • We collaborate
  • We act with integrity
  • We show compassion
  • We respect others

We welcome everyone and we accept and value people for who they are and what they contribute, treating others in the way we would wish to be treated ourselves. We actively listen to and include others, encouraging and enabling everyone’s voice to be heard in discussions and decisions. When we disagree, we aim to disagree well with respect and kindness.

We want to encourage applications from a diverse group of people. Even if you have never thought about working for us before, if you have the skills and experience we’re looking for then we would like to hear from you. If there is anything we can do to support you in your application please get in touch via email to

  • As a Disability Confident Leader, we actively look to attract, recruit and retain those of you who are disabled.
  • We are a member of the Armed Forces Covenant, and welcome applications from those of you who have served in our Armed Forces and their families.