Administrative Assistant – National Safeguarding Team (2-year FTC)

This job has now expired
Hybrid- remote working and London
£31,482 per annum

Our aim is for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

The Interim Support Scheme (ISS) is a scheme that provides support to victims and survivors of Church abuse. This role has been developed to provide administrative support to the ISS and wider National Safeguarding Team.

As Administrative Assistant, you will have the opportunity to work in a fantastic team by providing high quality administrative support to the Interim Support Scheme and the wider National Safeguarding Team.

The main responsibilities for this role are:

  • Provide support to the Interim Support Secretary and the Interim Support Scheme as needed.
  • Taking minutes for Panel meetings, liaising with Finance to make payments to victims and survivors of abuse, producing Panel meeting documents, coordinating meetings and supporting Panel members
  • Provide diary management and administrative support to the National Safeguarding Team including senior managers Provide administrative support and take formal minutes for core groups, working groups and other meetings led by the NST
  • Organise team, internal and external meetings including diary co-ordination, room bookings, catering arrangements and collation of necessary papers
  • Maintain distribution lists via Excel and Outlook for the NST, using services such as Mail Chimp to send communications to key stakeholders
  • Act as an initial point of contact for the safeguarding team, including visitors to the team and handling calls from survivors and safeguarding professionals, ensuring that such calls are responded to appropriately and recorded Supporting team members to prepare expenses and Interim Support Scheme payments as necessary
  • To update records on progress of applications
  • Any other duties as required by the line manager commensurate with the post
  • To work positively and inclusively as part of the team and take a proactive approach to personal development

The ideal candidate must have:


  • Skills/Aptitudes:
  • Highly IT literate and proficient with common applications such as Microsoft Word, Excel, Outlook and PowerPoint as well as web-based applications
  • Excellent verbal and written communication skills including ability to write detailed and accurate minutes of meetings, format and proof-read documents
  • High level of initiative and ability to work independently and prioritise workload.
  • Excellent organisational skills Ability to build and maintain relationships with external individuals and organisations
  • Ability to work in a team within a pressured environment, working to tight deadlines
  • Ability to work methodically and accurately showing attention to detail
  • Ability to deal sensitively and professionally with survivors of abuse and other vulnerable groups
  • Ability to collect and collate information and data and handle this in line with GDPR requirements


  • Experience of office and administrative work
  • Experience of diary management and meeting planning
  • Experience of minute taking, including meetings regarding complex matters
  • Experience of dealing with enquiries from members of the public
  • Evidence of dealing with confidential and sensitive material Evidence of collaborative working as part of a team

Personal Attributes:

  • Confidence to work with senior people
  • Good interpersonal skills and the ability to deal politely, confidently and efficiently with a range of people and to work flexibly as a member of a team
  • Sensitivity and good judgement in dealing with urgent and complex matters
  • Flexible approach to structure of the working day
  • Willingness to learn new skills


  • A levels or equivalent relevant experience


  • This role could include some national travel on occasions

Disclosure & Barring Service (DBS) Requirements:

  • Does this role require a DBS check? Yes
  • If yes, at what level? Basic

Line Managers should discuss this with their HRBP, in conjunction with relevant internal requirements and guidance (e.g. Church of England policy on Safer Recruitment & People Management), the DBS online tool] and DBS eligibility guidance DBS eligibility guidance - GOV.UK (


  • Experience of working in a setting with either children and families or vulnerable adults, for instance a local Authority social care or NHS settings
  • Knowledge of safeguarding
  • An understanding and empathy with the structure and culture of the Church of England

In the National Church Institutions (NCIs), we support the mission and ministries of the Church of England. We work with parishes, dioceses, schools, chaplaincies and other ministries, and with national and international partners including mission agencies, and other denominations and faith groups.-.

Find out more about working for the National Church Institutions by visiting Careers | The Church of England

NCI values

  • We strive for excellence
  • We collaborate
  • We act with integrity
  • We show compassion
  • We respect others

We welcome everyone and we accept and value people for who they are and what they contribute, treating others in the way we would wish to be treated ourselves. We actively listen to and include others, encouraging and enabling everyone’s voice to be heard in discussions and decisions. When we disagree, we aim to disagree well with respect and kindness.

We want to encourage applications from a diverse group of people. Even if you have never thought about working for us before, if you have the skills and experience we’re looking for then we would like to hear from you. If there is anything we can do to support you in your application please get in touch via email to

  • As a Disability Confident Leader, we actively look to attract, recruit and retain those of you who are disabled.
  • We are a member of the Armed Forces Covenant, and welcome applications from those of you who have served in our Armed Forces and their families.