HR Business Partner, (External Service)

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Home working or Hybrid- remote working and London

Our aim is for everyone in the National Church Institutions (NCIs) to feel that they belong and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

The main responsibilities for this role are:


  • Supporting people issues at Diocesan, Cathedral and Parish level (both ordained and lay) on a project basis and in partnership with local HR provision
  • Managing project work across all people management areas including investigations, exit discussions, organisational design and strategic planning, coaching, case management, recruitment, policy design and review, mentoring, mediation and delivery of high quality employment law advice for both employee and clergy situations
  • Proactively look for ways to improve and develop the External Service processes and increase support to the wider Church
  • Engagement with stakeholders to understand their needs and develop responsive approaches, creating links across the organisation and promoting the service to potential customers
  • Providing a structured approach to managing projects including the delivery of costing models, proposals and review.

Learning and Development

  • Managing the annual Archdeacons training programme, ensuring that courses are publicised and accessible through Eventbrite, seeking feedback and delivering regular reports
  • Delivery of learning alongside the Deputy HR Director via remote technology or in person
  • Review and continuous improvement of materials
  • Design, development and delivery of bespoke materials as required by individual projects

Knowledge Hub

  • Maintaining and growing the HR Network via monthly Teams meetings and half yearly events, creating agendas, sourcing speakers, co ordinating activity and answering queries
  • Sharing information, policies and templates
  • Providing induction for new members
  • Seeking opportunities for CPD for network members and offering examples of industry best practise
  • Actively participating in network conversations, shared projects and professional development


  • Contribute to the implementation of systems, practices and strategic projects which are necessary to provide high standards of HR delivery.
  • Act as part of the wider NCI HR team, working with colleagues to manage departmental strategic initiatives and represent a culture of professional, service and support that embodies how HR should operate in a modern organisation and the NCI values and behaviours.
  • Contribute to the strategic development of HR by maintaining current awareness of employment law, developments and thinking within the profession.
  • Analyse data and management information to ensure a deep understanding of the business and its people, making evidence-based decisions. Monitor KPI’s for effectiveness and value
  • Monitoring the provision of relevant external contracts and services, reviewing provision and making recommendations for change where appropriate.

The ideal candidate must have:



  • Ability to prioritise stakeholder needs, provide excellent customer service and communicate clearly to all stakeholders.
  • Able to work comfortably with competing priorities when working to tight deadlines
  • Strong consultancy, partnership, coaching and relationship building skills, experience of working effectively with senior colleagues
  • Pro-active self-starter – equally effective working independently or as part of a team
  • Comfortable working with ambiguity and seeking proactive solutions
  • Strong accuracy and attention to detail.
  • Ability to communicate effectively both verbally and in writing.
  • Strong numeracy and reporting skills – ability to analyse, summarise and present data clearly
  • Ability to collaborate and adapt approach to different teams, external partners and organisational environments
  • Flexible and organised approach to work.
  • Good practical understanding of project management principles, computer systems and applications.


  • Previous experience of working in an agile HR role; able to demonstrate experience of undertaking HR activities across a range of functions (learning and development, policy, employee relations, coaching)
  • Hands on experience of supporting/implementing the HR and recruitment cycle.
  • Experience of working in a consultancy type environment
  • Understanding of issues surrounding confidentiality.


  • CIPD qualified member (or HR experience providing equivalent learning and insight)


  • Fluency in use of Microsoft Word, Outlook, PowerPoint and Excel.



  • Knowledge of Church of England office holding legislation and people management
  • Understanding of the structures within the Church of England

In the National Church Institutions (NCIs), we support the mission and ministries of the Church of England. We work with parishes, dioceses, schools, chaplaincies and other ministries, and with national and international partners including mission agencies, and other denominations and faith groups.-.

Find out more about working for the National Church Institutions at Careers | The Church of England

Our NCI values

  • We strive for excellence
  • We collaborate
  • We act with integrity
  • We show compassion
  • We respect others

We welcome everyone and we accept and value people for who they are and what they contribute, treating others in the way we would wish to be treated ourselves. We actively listen to and include others, encouraging and enabling everyone’s voice to be heard in discussions and decisions. When we disagree, we aim to disagree well with respect and kindness.

We want to encourage applications from a diverse group of people. Even if you have never thought about working for us before, if you have the skills and experience we’re looking for then we would like to hear from you. If there is anything we can do to support you in your application please get in touch via email to

  • As a Disability Confident Leader, we actively look to attract, recruit and retain those of you who are disabled.
  • We are a member of the Armed Forces Covenant, and welcome applications from those of you who have served in our Armed Forces and their families.