Administrative Assistant

This job has now expired
Bishopthorpe Palace, Bishopthorpe, York
£27,289 per annum

Our aim is for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

The Archbishops’ Young Leaders Award (AYLA) is a new addition to the national Church of England education office portfolio. For the last decade the AYLA has supported over 130,000 pupils at both primary and secondary level to develop in leadership and character and ‘be the change they want to see’, transforming their communities through social action.

Under the National Society the vision is to increase the reach of the Award and to empower more young people to be leaders in their communities. With four Award programmes running from KS1 to KS4/+16, there are approximately 500 schools currently taking part.

Please note this role is offered on a fixed term contract for 5 months on a part-time basis working 21 hours per week (pro-rata), specific days/times to be agreed with the successful candidate.

As an Administrative Assistant you will be assisting the AYLA team in the administration of the Young Leaders Award programme to schools.

You will be working closely with the Administrative Lead, this is a vital role which provides high quality administrative support in the AYLA team, ensuring schools successfully run and deliver the programme.

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. This is a priority for the Archbishops. Therefore, while of course we welcome all applications from interested and suitably experienced people, we particularly welcome applicants from UK Minority Ethnic backgrounds and people with disabilities.

To arrange an informal discussion about the role, please contact Elizabeth Howat at

Closing date for applications will be on Thursday 26th January 2023.

Interviews will be held on Monday 6th February 2023.

We offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our pension scheme.

The Role

  • Maintaining effective customer communications and administration during the onboarding and retention of schools onto the AYLA Programme including: processing application forms, auto-invoicing, tracking and supporting school progress through email and support telephone calls, responding to school queries, chasing outstanding payments, creating logins, packing and sending out merchandise and certificates.
  • Assisting the Administrative Lead and team in managing the AYLA Customer Relationships Management system (CRM), managing task lists and ensuring school projects, contacts and correspondence notes are kept up to date with key reminders set.
  • Coordinating the procurement and organisation of AYLA marketing materials, merchandise, badges and certificates, ensuring orders are met and stock levels are kept up to date.
  • Planning and preparing all administrative aspects of AYLA webinars including correspondence before and after the event and producing key reporting statistics.
  • Collating and checking pupil evidence, disseminating key information to team members.
  • To contribute to the achievement of any collective (team/office/organisational) objectives and undertake such other duties and tasks as may reasonably be required.

The Requirements


  • Excellent organisational skills with a strong attention to detail and accuracy, working well to deadlines.
  • Ability to work comfortably with competing priorities - to reprioritise work when required, use problem solving skills to deal with issues if they arise.
  • Ability to show initiative and work with minimal supervision.
  • Excellent written and spoken communication skills, comfortable communicating with senior colleagues and stakeholders.
  • Strong IT skills – in particular Outlook, PowerPoint, Excel and Word.
  • Comfortable handling and analysing confidential and often complex data.
  • Flexibility to work across various department activities.


  • Proven administrative experience reporting to a manager.

Personal Attributes:

  • Calm and professional manner.
  • A positive, proactive attitude to all tasks approached.
  • A team player, able to work well both within a team and individually.
  • Willingness to work within the ethos of a Christian organisation, and sympathy. with the aims and goals of the Church of England.


  • GCSE Maths and English.
  • GCSE Maths and English or equivalent.
  • ‘A’ Levels or Equivalent.


  • Relevant administrative qualifications and/or experience of working with Customer Relationship Management software and/or School Databases.
  • Knowledge of the Education sector.
  • Experience of using Zoom and the functionality of the software to support the setup and delivery of on-line webinars.

In the National Church Institutions (NCIs), we support the mission and ministries of the Church of England. We work with parishes, dioceses, schools, chaplaincies and other ministries, and with national and international partners including mission agencies, and other denominations and faith groups.-.

Find out more about working for National Church Institutions

Our emerging values

  • We strive for excellence
  • We collaborate
  • We act with integrity
  • We show compassion
  • We respect others

We welcome everyone and we accept and value people for who they are and what they contribute, treating others in the way we would wish to be treated ourselves. We actively listen to and include others, encouraging and enabling everyone’s voice to be heard in discussions and decisions. When we disagree, we aim to disagree well with respect and kindness.

We want to encourage applications from a diverse group of people. Even if you have never thought about working for us before, if you have the skills and experience we’re looking for then we would like to hear from you. If there is anything we can do to support you in your application please get in touch via email to

  • As a Disability Confident Leader, we actively look to attract, recruit and retain those of you who are disabled.
  • We are a member of the Armed Forces Covenant, and welcome applications from those of you who have served in our Armed Forces and their families.