Social Media Officer

This job has now expired
£37,018 per annum

Our aim is for everyone in the National Church Institutions (NCIs) to feel that they belong and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

This post plays a key role in the social media support for the Church of England, as part of the Digital team. Working with the existing Social Media Officer, this role has an emphasis on creating content for a younger and more diverse audience and bringing our digital evangelism, discipleship and common good priorities to life through our various national channels and platforms. The role is also responsible for community management and monitoring of key topics.

As Social Media Officer, you will be working with the Church's multi-award-winning Digital Team to develop innovative and strategic social media campaigns that invite people to connect with their local church, encourage people to deepen their faith and share how the church works for the common good in communities across England.

You will have a real passion for engagement across all social media platforms, you’ll work with our existing Social Media Officer to support the wider Communications department and National Church Institutions with social media usage.

The Church of England is for everyone, and we want to reflect the diversity of the community the Church serves across the whole country. This is a priority for the Archbishops. Therefore, while of course we welcome all applications from interested and suitably experienced people, we particularly welcome applicants from UK Minority Ethnic backgrounds and people with disabilities.

To arrange an informal discussion about the role, please contact Rachel Roberts at

Closing date for applications will be on Sunday 18th June 2023.

Interviews will be held on Wednesday 28th June 2023.

We offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our pension scheme.

The Role

  • Planning, curating, and scheduling daily content for our social media channels, Twitter, Facebook, Instagram, LinkedIn, YouTube and TikTok, ensuring a broad, high-quality mix of tailored content that meets our goals.
  • Co-ordinating social media campaigns to support goals of teams across the Church of England.
  • Liaising with content producers on social-first content.
  • Writing clear, simple and concise copy for the Church of England social media channels.
  • Acting as the social media community manager on the Church’s social platforms, creating engagement and growing our following.
  • Monitoring our social media channels during working hours to ensure comments, complaints and queries are dealt with appropriately and in good time, identifying issues that need response or escalation.
  • Co-ordinating the out of hours rota for social media channels.
  • Identifying social media opportunities (such as campaigns, social trends, awareness days) through horizon scanning.
  • Managing our social media scheduling tool, Sprout Social, and its use across the Church of England.
  • Providing digital support for online and onsite events, particularly training courses and media conferences, including General Synod and national conferences.
  • Producing regular social media analytics and insights, including identifying trends arising from social media feedback, sharing results with key stakeholders and using findings to inform future activity.
  • Developing and maintaining relationships with a range of internal and external stakeholders.
  • Contribute to team project planning.
  • Management of the team’s shared mailbox.
  • Carrying out any other reasonable duties as required

The Requirements


  • Excellent writing, copy-editing and proofreading skills – ability to write clearly without mistakes.
  • Excellent digital skills, including industry standard tools, particularly digital channel management software such as content management systems (CMSs), social networks, evaluation and analytics tools, such as Sprout Social.
  • Excellent interpersonal skills, builds consensus and positive relationships within and across teams.
  • Highly organised, and able to maintain this in a fast-paced environment.
  • Experience of working as a social media officer or equivalent role for a national organisation.
  • Experience running digital and social campaigns for large organisations.
  • Experience of social media community management.
  • Track record of taking projects, ideas and initiatives from concept through to delivery.
  • Awareness of social media trends and clear understanding of the role of social media within digital marketing and communications.
  • Understanding of the values and beliefs of the Church of England.

Personal Attributes:

  • Comfortable and confident promoting the Church of England and faith in Jesus Christ in the digital public square.
  • A desire to bring more people to faith in Jesus Christ and deepen people’s faith.
  • A team player with a can-do attitude, willing to pull together with colleagues at busy times.



  • Professional digital experience (adhering to a sign-off process, using content management systems and social media publishing, scheduling and reporting tools).
  • Personal attributes:
    • Able to demonstrate a resilient approach in the workplace.
    • Genuine enthusiasm for innovation in social media and keeping up to date with social media trends and best practice.


  • Able to occasionally travel across the country to produce content from different dioceses, churches and other Church of England organisations. You may also be required to assist with social media and website training from time to time.

In the National Church Institutions (NCIs), we support the mission and ministries of the Church of England. We work with parishes, dioceses, schools, chaplaincies and other ministries, and with national and international partners including mission agencies, and other denominations and faith groups.-.

Find out more about working for the National Church Institutions at Careers | The Church of England

Our emerging values

  • We strive for excellence
  • We collaborate
  • We act with integrity
  • We show compassion
  • We respect others

We welcome everyone and we accept and value people for who they are and what they contribute, treating others in the way we would wish to be treated ourselves. We actively listen to and include others, encouraging and enabling everyone’s voice to be heard in discussions and decisions. When we disagree, we aim to disagree well with respect and kindness.

We want to encourage applications from a diverse group of people. Even if you have never thought about working for us before, if you have the skills and experience, we’re looking for then we would like to hear from you. If there is anything we can do to support, you in your application please get in touch via email to

  • As a Disability Confident Leader, we actively look to attract, recruit and retain those of you who are disabled.
  • We are a member of the Armed Forces Covenant, and welcome applications from those of you who have served in our Armed Forces and their families.