Facilities Coordinator

This job has now expired
Lambeth Palace, London
£29,983 per year

Our aim is for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

Lambeth Palace is a unique building of significant historical and global provenance. It is, first and foremost, the home of the Archbishop of Canterbury and his family, as well as home to a wider, diverse and thriving, residential community. It is also an office and the epicentre of the Archbishop of Canterbury’s ministry to the Church of England and the global Anglican Communion.

It is a Grade I listed building comprising various listed buildings dating from the 12th to the 20th centuries, set within 10 acres of beautiful, landscaped gardens.

The Facilities Team plays a crucial role in the maintenance of Lambeth Palace, ensuring the heritage of the estate is maintained and enabling the work of all staff and activities across the estate.

As Facilities Coordinator, you will support the Facilities Manager and the Head of Estates & Steward to make Lambeth Palace a safe and well managed environment for our residents, community, staff and visitors.

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. This is a priority for Archbishop Justin. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minority Ethnic Backgrounds and disabled people.

You will be office based at Lambeth Palace, due to the nature of this role.

A comprehensive and supportive induction programme will be put in place to ensure that you have all the information, access and contacts required to learn quickly and excel in this role.

For an informal conversation please contact charlie.smith@lambethpalace.org.uk

In return we offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our pension scheme.

The Role

Facilities Help Desk

  • Provide first line Facilities Helpdesk support. Fully manage requests and contractor works within the Facilities Helpdesk and escalate issues where required.
  • Organise all PPM and reactive work.
  • Update internal stakeholders on progress of the tasks they have requested.
  • Send out a monthly report to all the Facilities Team highlighting complete/incomplete tasks.

Facilities Administration

  • Request all contractor/supplier documentation (including RAMS/Insurance), ensuring accurate storage of information is maintained.
  • Carry out facilities duties, as requested by the Facilities Manager/Head of Estates & Steward.
  • Support the Facilities Manager, deputising on occasion as required and within agreed limits.
  • Process departmental invoices.
  • Manage and maintain the Lambeth Palace stationery stock.
  • Assist with the continued growth and maintenance of the new asset log at Lambeth Palace.

Health and Safety

  • Ensure all staff are included within the Church of England H&S portal.
  • Update all compliance information and paperwork on to the H&S portal.

Maintenance, Routine Tasks and Porterage

  • Maintain routine daily check of Lambeth Palace estate. Record and manage issues on the Facilities Helpdesk.
  • Conduct minor repairs, as necessary.
  • Carry out routine safety and health checks as directed by the Facilities Manager/Head of Estates & Steward.
  • All employees working at Lambeth Palace share responsibility to promote and maintain a strong safeguarding culture with regard to children and vulnerable adults, including identifying the key actions they should take given their role and responsibilities.

The Requirements



  • Highly organised and efficient; able to prioritise within multiple projects.
  • Ability to work well within a small team, as well as withing a wider team environment.
  • Good numerical skills and IT Skills, in particular the Microsoft Office package.
  • Confidence escalating issues where required.
  • Able to present clear briefings to senior management.
  • Confidence dealing with all stakeholder levels.


  • Experience of working safely with contractors.
  • Experience in working in the facilities sector.
  • Experience of dealing well with a variety of stakeholders.

Personal Attributes:

  • Prepared to undertake small works across the estate.
  • Maintain a clean and smart appearance.
  • Friendly and customer focused.
  • Able to work on own initiative or as part of a team.
  • Be tactful, respectful and able to adapt to a wide variety of situations.
  • Able to maintain a high degree of confidentiality and discretion.


  • Educated to GCSE standard or equivalent.
  • IWFM Level 2 qualification or equivalent experience.
  • IOSH Trained.


  • Whilst the NCIs are committed to wellbeing and work/life balance, given the nature of this role, the post-holder will be expected to join the team shift system, working occasional unsocial hours and being on call outside normal working hours.


  • First aid at work trained.
  • An interest in the work and ministry of the Archbishop of Canterbury.

In the National Church Institutions (NCIs), we support the mission and ministries of the Church of England. We work with parishes, dioceses, schools, chaplaincies and other ministries, and with national and international partners including mission agencies, and other denominations and faith groups.-.

Find out more about working for the National Church Institutions at Careers | The Church of England

Our emerging values

  • We strive for excellence
  • We collaborate
  • We act with integrity
  • We show compassion
  • We respect others

We welcome everyone and we accept and value people for who they are and what they contribute, treating others in the way we would wish to be treated ourselves. We actively listen to and include others, encouraging and enabling everyone’s voice to be heard in discussions and decisions. When we disagree, we aim to disagree well with respect and kindness.

We want to encourage applications from a diverse group of people. Even if you have never thought about working for us before, if you have the skills and experience we’re looking for then we would like to hear from you. If there is anything we can do to support you in your application please get in touch via email to hr.recruitment@churchofengland.org.

  • As a Disability Confident Leader, we actively look to attract, recruit and retain those of you who are disabled.
  • We are a member of the Armed Forces Covenant, and welcome applications from those of you who have served in our Armed Forces and their families.