Programme Officer

This job has now expired
Hybrid - remote working and London
£27,884 rising to £29,983 per year, after probation.

Our aim is for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to ‘develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education’. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.

Part of this provision has been as a very successful national provider of NPQ programmes over the last four years. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.

As Programme Officer, you will join our team of Programme Officers who work under the leadership of a Programme Manager. and support the delivery of the Church of England Education Office’s National Professional Qualification program.

The team manages the administration and management of the NPQ work, which is currently undertaken in a variety of portfolios – through directly contracted Delivery Partners, through a partnership with TDT and finally a new National Programme delivered directly by the Education Office.

Working as a team, different Programme Officers may take different focuses or areas of responsibility in order to ensure the consistent delivery of high quality programmes across the country. Therefore this role offers an excellent opportunity to develop project management skills over time.

We would like to hear from you if you have excellent IT skills, a passion for high standards of service delivery and the skills and abilities required below.

We are taking a flexible approach to work, with many colleagues opting for a hybrid approach to their working week, with a mixture of home and office-based working. Further details will be discussed at interview.

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minority Ethnic Backgrounds.

Please contact Hulda Adao​for an informal conversation.

Interviews are expected to take place on the 7th October 2022.

In return we offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our pension scheme.

The Role

Internal-facing Support:

  • NPQ Programme Delivery team support, including setting up online forms, managing the NPQ inboxes, Salesforce reporting.
  • Support the Business Analyst with data cleaning and maintenance within Salesforce.
  • Event administration including keeping the calendar up to date, creating online meetings, liaising with staff who will participate, ensuring Blackboard is updated as needed.
  • NPQ finance administration, including maintaining accurate records to enable timely NPQ invoicing, administrating invoice processes, managing transaction queries and routine payment approvals within the finance system.
  • Support programme leads in the administration of monitoring and evaluation cycles.
  • Support teams in preparation for monthly contract meetings with the DfE, governance meetings and any quality assurance reviews by providing timely and accurate reports and data analysis.

External-facing Support:

  • Inbox management of the central NPQ inbox.
  • Act as key contact for delivery partners, dealing with invoices, queries and ensuring accurate records are maintained across different systems.
  • Support Regional Delivery Managers and Delivery Partners with programme administration, including providing assistance with online events.
  • Support participants with their administration and dealing with queries and IT support. Also support with liaising with participant sponsors to ensure their administration is completed.
  • Ensure that delivery partners receive their quality assurance dashboards and reporting in a timely way.
  • To ensure that all contractual requirements are fulfilled by Delivery Partners including:
    • Cyber Security, and Coach and Facilitator training
    • Track and ensure that all Coaches and Facilitators receive induction and accreditation training and this is evidenced
    • Ensure that Delivery Partner evaluations and attendance are up to date and accurate
    • Ensure that Delivery Partners are completing all administrative tasks required to enable confirmation of DFE metrics.
    • Ensure that Delivery Partners complete their twice yearly ‘Self Evaluations’ and that these are recorded, saved and by Regional Delivery Managers.
  • To complete evidence checks before Participant Declarations are made to the DfE.

Partner-facing Support:

  • Support with ongoing management of the partnership with TDT including administration tasks, communication with Delivery Partners, responding to inquiries and supporting facilitators for this programme.

The Requirements


  • Strong analytical skills.
  • Customer service skills and able to take responsibility for progressing stakeholder queries.
  • Proactive and able to work under own initiative to suggest solutions to problems.
  • Strong sense of ownership and ability to solve problems.
  • High proficiency in using survey technology, for example Form Assembly.
  • High proficiency with Microsoft Office, including Excel, Word, and PowerPoint.


  • Experience of summarising and reporting on data to stakeholders.
  • Experience of organising and storing information securely and systematically.

Personal Attributes:

  • Personal Responsibility.
  • Organised methodical approach.
  • Pride and commitment to high standards.
  • Collaboration and team support.


  • A Levels/Advanced GNVQ.



  • Advanced statistical analysis and Excel skills.
  • Research skills and experience of conducting in depth programme evaluations. based on qualitative and quantitative data.

We in the National Church Institutions support the mission and ministries of the Church all over England. We work with parishes, dioceses (regional offices), schools, other ministries and our partners at a national and international level.

Excellence, Respect, Integrity

We follow these three values in everything we do, whether we are of Christian faith, another faith or no faith. To learn more about working for National Church Institutions and our benefits, please click here

As a Disability Confident Leader, we actively look to attract, recruit and retain those of you who are disabled.

As a member of the Armed Forces Covenant, we welcome applications from those of you who have served in our Armed Forces and their families.

We are committed to being an equal opportunities employer and to ensuring that everyone, job applicants, customers and other people with whom we deal, are treated fairly and not subject to discrimination. We will do whatever is necessary to provide genuine equality of opportunity. We continuously review our policies and processes to support our aim to create a workforce as diverse as the nation the Church of England serves.