Senior Technical Project Manager

This job has now expired
Hybrid– remote working or Church House, Westminster
£58,000- £62,000

Our aim is for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

In 2016 it was identified that to support consistent safeguarding practice, improve the quality of recording and to effectively manage the tracking of those who posed a safeguarding risk, the Church of England needed to operate using a common casework management system. This came about in response to findings identified in the SCIE independent safeguarding audits of Dioceses, and in preparing for the Independent Inquiry into Institutional Child Sexual Abuse’s (IICSA) investigation into sexual abuse in the Anglican Church.

The Archbishops Council has committed to creating a national safeguarding Casework Management System, which will be adopted by the National Safeguarding Team (NST) and ultimately all dioceses, cathedrals and TEI’s of the Church of England.

To assist NST on this project, there is a requirement for a Technical Project Manager to lead the delivery stage of the project as well as transitioning into BAU and closure. This is a very exciting new change journey for the Church of England to help adapt a new technology that will modernize case management and introduce much needed process efficiencies.

Interviews will be held on the rolling basis with the first ones scheduled for June 20th and 21st.

The main responsibilities are:

  • Responsible for successful delivery of the National Safeguarding Casework Management System project
  • Continuous maintenance and development of the project plan
  • Management of all project resources including people, suppliers and a budget within a matrix environment
  • Continuous communications about the updates to the plan to relevant stakeholders
  • Monitoring project progress and setting deadlines
  • Development and maintenance of work packages for all team members
  • Tracking of project deliverables, PIR and ROI using appropriate tools
  • Provision of direction and report to project teams
  • Monitoring and reporting at all levels in the organisation
  • Quality assurance
  • Strategic and operational stakeholder engagement, relationship building across all stakeholder groups
  • Lead on vendor liaison where appropriate by setting communication and reporting standards, actively chasing for important deliverables and being the key project expert
  • Providing leadership by building and motivating project teams to meet their project goals by adhering to their responsibilities and reaching their milestones
  • Coaching and providing guidance to project team members
  • Mentoring of project team members
  • Overall accountability for delivery and maintenance of project documentation
  • Identification and management of risk
  • Managing outputs validation with senior stakeholders
  • Compliance with the NCIs Project Management Framework and best practice
  • Acting as a project advocate and main project representative in the wider Church

The ideal candidate must have:

General Project Management Knowledge, Skills and Experience

  • Educated to degree level in a relevant field (e.g. social science, mathematics & logic, engineering or computer science) or relevant and demonstrable work experience that enables demonstrating analytical skills and an understanding of managing people, operations, data, information systems, finance, policy and strategy.
  • Formal qualification in Project Management e.g. PMP (PMI), Prince2 Practitioner (Axelos), PPQ (APM) or equivalent certification
  • Significant experience in a project manager role, including:
    • Experience managing end-to-end projects (full project life cycle) that include substantive business change and transformation elements (i.e. not only technical activities)
    • Experience managing end-to-end technical projects to implement a new system in a multi-branch structure with complex governance
  • Experience using Microsoft Project or another equivalent Project Management Information System
  • Good knowledge of Excel (e.g. pivot tables, diagrams, formulas)
  • Good knowledge of project finance and budgeting
  • Good analytical skills and attention to detail
  • Excellent writing and verbal communication skills including ability to clearly communicate technical concepts to both technical and non-technical audiences
  • Proven track record of proactively delivering successful results
  • Ability to build relationships, trust and credibility with a wide range of diverse stakeholders
  • Experience of working in and leading multi-disciplinary teams in a complex environment
  • Dedication to customer service
  • Excellent presentation skills
  • Ability to be rational, objective and unbiased when making decisions and taking action

Technical Knowledge, Skills and Experience

  • IT degree or qualification, preferably aligned to the British Computer Society Standards
  • Experience in applying Waterfall, Agile, and Hybrid methods to manage the delivery of technical projects
  • Experience in business analysis, business process mapping, and requirements gathering
  • Experience in producing and maintaining business cases for technical projects
  • Experience in managing Software Implementation projects
  • Experience in managing the business change associated to technical implementations
  • Experience in managing technical projects that included data migration and systems integration
  • Experience in designing systems testing strategies and in managing their execution
  • Experience in managing suppliers of software, hardware, and technical consultancy
  • Experience in identifying and managing technical project risks
  • Experience in managing both technical and non-technical stakeholders and in communicating with both types of audiences
  • Experience in using a variety of IT software tools to manage technical projects e.g. Microsoft Project, Asana, Jira, Trello, Planner
  • Experience in managing the design of Business As Usual software administration and support


  • Understanding of the structures of the Church of England and sympathy with its work and aims
  • Experience working for the Church of England, for Christian Charities, in the public or charity sectors

We in the National Church Institutions support the mission and ministries of the Church all over England. We work with parishes, dioceses (regional offices), schools, other ministries and our partners at a national and international level.

Excellence, Respect, Integrity

We follow these three values in everything we do, whether we are of Christian faith, another faith or no faith. To learn more about working for National Church Institutions and our benefits, please click here

As a Disability Confident Leader, we actively look to attract, recruit and retain those of you who are disabled.

As a member of the Armed Forces Covenant, we welcome applications from those of you who have served in our Armed Forces and their families.

We are committed to being an equal opportunities employer and to ensuring that everyone, job applicants, customers and other people with whom we deal, are treated fairly and not subject to discrimination. We will do whatever is necessary to provide genuine equality of opportunity. We continuously review our policies and processes to support our aim to create a workforce as diverse as the nation the Church of England serves.