St Paul's Cathedral - Head of Security and Resilience

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We are looking for a Head of Security and Resilience; someone who will be responsible for assessing security standards and provisions and mitigating the security risks associated with this high profile iconic Central London landmark. This will include working with external bodies such as the Police to review strategies and procedures to manage such risks.

The role will also lead a large, diverse team of both employed security staff and agency contractors, who work 24/7, 365 days per year, to deliver our expected standards of security, safety and welcome to our staff, volunteers and visitors. This is in addition to supporting and training staff and volunteers from across the Cathedral to ensure their understanding and compliance to issues surrounding safety, security and resilience.

The purpose of the job is:

To be responsible for assessing and reviewing security standards and the mitigation of risk throughout the organisation, assessing security provisions through extensive strategic and operational experience and to lead on undertaking security planning, threat and risk assessment and putting mitigation and control measures into place at St Paul’s.

To lead the team of day and night watch security officers at St Paul’s, who work 24/7, 365 days per year, to deliver the expected standards of security, safety and welcome for all staff, volunteers and visitors and to understand that the unique nature of St Paul’s means the nature of the threat against it is varied.

To work closely alongside colleagues from across the Cathedral to assess the risks and develop mitigating policies.

  • At both a strategic and operational level, review the security provision at St Paul’s Cathedral and for associated personnel, buildings and land. Suggest areas for improvement and develop and maintain a core risk register to be reviewed the Audit and Risk Committee and by Chapter, at least twice a year.
  • Develop cost effective strategies and plans, approved by Chapter, that mitigate identified risks. Make sure that regular reviews are undertaken to ensure the strategies and plans remain up to date and are continually embedded throughout Cathedral.
  • In liaison with multi-disciplinary colleagues; develop a cost effective business continuity strategy including Disaster Recovery and major incident response plans to cover a range of threat events. Establish and chair a business continuity working group to make sure that regular reviews and tests are undertaken to keep the strategies and plans up to date and embedded throughout St Paul’s.
  • Alongside colleagues ensure regulatory compliance with matters involving personal safety and security, including fire regulations and Safeguarding; and ensure appropriate operational control systems are in place.
  • Line manage, coach and develop the security team to ensure they are appropriately trained and supported, and comply with the range of staffing and security policies.
  • Lead on the renewal, retendering and de/mobilisation of the outsourced security service contract.
  • Manage the outsourced security service contract, including monitoring of service level agreements and KPIs and ensuring that the operational and financial deliverables are met.
  • Ensure that Standard Operating Procedures are in place, and that standards are met by both the in-house and outsourced teams.
  • Develop and maintain key internal and external relationships, including police and security agencies, to ensure that intelligence regarding the Cathedral is quickly obtained and appropriately managed.
  • Be responsible for seamless communications and coordination with Cathedral wide stakeholders for major incident response and business continuity plans.
  • Contribute to the Security Advisory Group meetings led by the Director of Visitor Engagement and support in delivering the actions arising therefrom.
  • Provide general advice and deliver training to staff and volunteers in safety, security and resilience issues, including fire and security.
  • Produce monthly reports for the Director of Visitor Engagement to include intelligence, data and any other relevant information, to provide strategic advice for the effective management of all areas, including H&S and fire risks.
  • Act as Cathedral lead on the security management of high profile events and services.
  • Be responsible for crisis management and act as Silver Command in the event of an emergency.
  • To carry out all the roles and responsibilities of a Head of Department including contributing to the senior leadership of the Cathedral.
  • Proven experience in delivery of strategic and operational security in a complex, customer facing environment;
  • Able to identify and manage risk in a similar, complex setting;
  • Demonstrable experience of crisis management and dealing with large scale incidents or threats;
  • Leading security provision, ideally at a site open to the public, and therefore able to balance welcome and security;
  • Experience of developing, implementing and embedding policies and processes;
  • Proven successful line management of diverse teams, including a mix of directly-employed and contract staff;
  • Proven negotiation skills and commercial awareness in securing value for money in security provision, including budget management;
  • Have the ability to establish and maintain good working relationships with a range of people at all levels, including Cathedral colleagues and external organisations and security agencies;
  • Have, and be prepared to develop, a network of security professionals including the City of London Police and local security leads;
  • Confident, clear and effective communication skills both written and verbal
  • An ability to influence and persuade colleagues and senior management of the approach to be taken;
  • Experience of development and integration of security procedures and systems within complex spaces;
  • Total discretion and ability to keep sensitive information confidential;
  • Have the ability to prioritise work, to multi-task and work to deadlines;
  • Be willing to work in a very busy environment and the ability to remain calm under pressure;
  • Good IT skills in Microsoft applications;
  • Be prepared to work weekends, bank holidays and unsocial hours from time-to-time to be able to carry out the job successfully as a matter of routine and as required for special events or when security/emergency situations warrant it.

St Paul’s is an equal opportunities employer and holds together a very diverse set of activities and aspirations. It is the Cathedral of the Diocese of London and the seat of its Bishop, a national church and an international spiritual focus, a space for worship and holiness, a place of learning, debate and challenge, an icon of resilience in the face of adversity, an architectural heritage centre, a partner in the City of London, and a commercial enterprise. In addition to offering acts of worship throughout the day, St Paul’s is open for prayer and sight-seeing seven days a week.