Personal Assistant, Archbishop of Canterbury’s Private Office

This job has now expired
£26,954 p.a. rising to £28,983 p.a. after probation

Our aim is for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

Lambeth Palace is a unique building of significant historical and global provenance. It is, first and foremost, the home of the Archbishop of Canterbury and his family, as well as home to a wider, diverse and thriving residential community. It is also an office and the epicentre of the Archbishop of Canterbury’s to the Church of England and the global Anglican Communion. It is a Grade I listed building comprising various listed buildings dating from the 12th to the 20th centuries, set within 10 acres of beautiful landscaped gardens. Fundamentally, the Palace seeks to be a place of contribution to the life of a 21st century church.

Lambeth Palace is an exciting and vibrant ‘community of communities’. Working here provides an excellent opportunity to contribute to the ministry of an internationally significant religious leader in a friendly, busy, fast-paced and dynamic office. The team at Lambeth Palace works collaboratively with colleagues throughout the National Church Institutions (NCIs) and beyond; we thrive at supporting each other at busy periods with flexibility and good humour.

This role represents a unique opportunity as you will be providing high quality support and administrative assistance to the Archbishop of Canterbury.

As Personal Assistant, Archbishop of Canterbury’s Private Office​, you will also provide PA support to the Archbishop of Canterbury’s Personal Private Secretary and to the wider team.

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. This is a priority for Archbishop Justin. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minority Ethnic Backgrounds and disabled people.

You will be based at Lambeth Palace although currently, employees are working remotely due to Covid-19 restrictions.You may sometimes be able to work remotely, however because of the nature of the role, please expect to work from Lambeth Palace for the majority of your working week, when government guidance permits.

A comprehensive and supportive induction programme will be put in place to ensure that you have all the information, access and contacts required to learn quickly and excel in this role.

Interviews are expected to be held on Weds 9th February 2022.

In return we offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our pension scheme.


Provide administrative support to the Archbishop of Canterbury as follows:

  • Transcribe the Archbishop’s dictated correspondence, reports, speeches, and other documents, and draft correspondence on the Archbishop’s behalf when required.
  • Organise refreshments and receive guests when required on behalf of the Archbishop or the Personal Private Secretary.
  • File and retrieve the Archbishop’s personal correspondence and assist with his more general filing.
  • Assist colleagues when they are producing correspondence for the Archbishop to sign, including helping them with templates, formatting etc.
  • Process the Archbishop’s expense claims in time to meet deadlines.
  • Ensure that incoming gifts and books are logged and receive timely responses, in liaison with other teams as necessary.
  • Source outgoing gifts for the Archbishop and Mrs Welby, in liaison with other teams.
  • In liaison with the Diary Manager, commission and receive briefing for the Archbishop’s meetings and events, ensuring that it is submitted on time and complete.
  • In liaison with the Diary Manager, liaise with the Met Police on the Archbishop’s whereabouts.
  • In liaison with the Diary Manager, assist with ensuring timely, efficient and courteous handling of correspondence associated with requests for the Archbishop’s time.
  • In liaison with the Diary Manager, use internal software to record incoming requests for the Archbishop’s time.
  • Assist with any other ad hoc tasks, for example ordering books which the Archbishop requires, arranging greetings cards to sign or setting up Zoom meetings.
  • Maintain regular contact with people of all levels in the many areas of the Archbishop’s ministry, including by telephone and e-mail, whilst ensuring a high degree of confidentiality.

Provide PA support to the Archbishop of Canterbury’s Personal Private Secretary as follows:

  • In consultation with the Personal Private Secretary, assist with managing their diary, including booking rooms and hospitality where appropriate.
  • Circulate the agenda and take the minutes of any meetings for the Personal Private Secretary, when required.
  • Organise meetings, prepare briefings and papers when required, make travel arrangements and submit expense forms.
  • Provide cover for other roles in the Private Office within agreed limits as and when required.
  • General support to the Private Office and other Lambeth Palace Teams as required. This may occasionally result in the post-holder working unsocial hours.

This list is not exhaustive and is intended to reflect your main tasks and areas of work, the main duties and responsibilities of your post are outlined in your job description.

All staff working at Lambeth Palace share responsibility to promote and maintain a strong safeguarding culture with regard to children and vulnerable adults, including identifying the key actions they should take given their role and responsibilities.

The Requirements



  • Excellent communication skills, both oral and written, including accurate spelling and punctuation and a good telephone manner.
  • Ability to maintain a high degree of confidentiality.
  • Good interpersonal and diplomatic skills, with the ability to deal with people of all levels with confidence and respect and to work well as a member of a team.
  • Excellent prioritisation skills.
  • Efficient and quick at dealing with requests.
  • Well organised, methodical attention to detail, and the ability to cope with conflicting priorities.
  • Able to work flexibly, both in terms of time and responsibilities.
  • Proactive and able to use initiative.
  • Innovative with the ability to identify and implement new ways of working.
  • Excellent IT skills including Microsoft Word and Outlook (calendar and email), excellent word processing skills with fast and accurate typing.
  • Well-presented work with a keen eye for detail.


  • A sympathy with and interest in the Archbishop of Canterbury’s ministry and their role in public, national and international life.

Personal Attributes:

  • Ability to apply good judgement in dealing with a wide range of issues.
  • Emotionally resilient, with the ability to work calmly under pressure, and to adapt plans quickly in response to change.


  • Educated to A level (or have equivalent professional experience).



  • Secretarial experience, particularly handling and drafting large volumes of correspondence, briefs and other material as required.
  • Knowledge of the Church of England.

We in the National Church Institutions support the mission and ministries of the Church all over England. We work with parishes, dioceses (regional offices), schools, other ministries and our partners at a national and international level.

Excellence, Respect, Integrity

We follow these three values in everything we do, whether we are of Christian faith, another faith or no faith. To learn more about working for National Church Institutions and our benefits, please click here

As a Disability Confident Leader, we actively look to attract, recruit and retain those of you who are disabled.

As a member of the Armed Forces Covenant, we welcome applications from those of you who have served in our Armed Forces and their families.

We are committed to being an equal opportunities employer and to ensuring that everyone, job applicants, customers and other people with whom we deal, are treated fairly and not subject to discrimination. We will do whatever is necessary to provide genuine equality of opportunity. We continuously review our policies and processes to support our aim to create a workforce as diverse as the nation the Church of England serves.