Office Manager / Receptionist

This job has now expired
London Bridge

Southwark Cathedral has been a place of Christian worship for over 1400 years. We have a new post to support the work of the small but dedicated team who continue with the Cathedral’s mission, ministry and musical traditions, serving the community as place that is inclusive and welcoming to all. This is a pivotal role in supporting the smooth running of the Cathderal's administration.

As Office Manager, you will manage the smooth running of the offices, including our two tenanted offices, and support the systems for the smooth running of our administration. You will be responsible for office equipment, supply contracts and office stationery purchases, as well as our overseeing the facilities and cleaning of the offices.
As receptionist, you will be many people’s first point of contact with the Cathedral and its office tenants on site, and will be expected to project a warm, welcoming and professional image.

You will carry out a range of office management tasks, ranging from ensuring that the offices are kept clean, tidy and supplied, keeping the in-house diary bookings and the calendar of services, events and tours into the Cathedral diary system, up to date.

You will also provide administrative support to the team, including managing and updating the Cathedral diary system and maintaining the main Cathedral database and directories, recording staff leave and maintaining Covid security.

The Cathedral is planning a refurbishment and programme of decoration of the reception area and offices in 2022 and the post-holder will play an important part in the smooth running and successful delivery of this project.

This is a varied role, and you should enjoy being involved with a wide range of tasks and people, and finding solutions to problems. The ability to work on your own initiative, and thriving in a busy office environment is important. Good communication skills including a confident telephone manner and excellent writing skills will be essential, as will proven administrative experience in an office environment. You should be confident and competent in the use of Microsoft Office applications, especially Outlook email and diary management.

A good team player with ability to relate equally well to paid and voluntary staff, and being a good listener able to deal sensitively with visitors and enquirers who may vulnerable are important qualities to have for this role.

We would want you to share our interest in the life and activities of the Cathedral, Bankside and London generally, and we welcome those of other or no faith, but require sympathy with the aims and objectives of the Christian Church and the Anglican tradition.

The Cathedral stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, The Globe and Borough Market, tourist attractions and the offices of major companies, as well as schools and diverse residential communities.
It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts.