Social Media, Communications, and Resource Support Officer

Posted 9 days agoExpires in 7 days
Hybrid - remote working and London
Employee
£31,857 - £34,255 per year (after probation)

Our aim is for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

The Clewer Initiative (TCI) enables Church of England dioceses and wider church networks to raise awareness of modern slavery, identify victims and to help provide victim support and care. Learn More >

TCI believes that the solutions to modern slavery already exist within the community and that the Church of England, which is present in all communities and is at the heart of many, has a primary responsibility in leading these efforts.

As the work grows we are looking for a Social Media, Communications, and Resource Support Officer to undertake a range of communication work, particularly social media, as well as supporting other elements of TCI’s operations.

As Social Media, Communications, and Resource Support Officer, you will work with the Communications Manager to deliver TCI’s social media strategy, as well as supporting the general communication workload, and providing resources for operational use, like images and PowerPoints.

This role will be divided into three roughly equal parts:

  • To lead on the execution of TCI’s social media strategy
  • To undertake a range of other communication work as directed by the Communications Manager
  • To provide high-quality resources (e.g. social media assets, images, PowerPoints, etc.) to support TCI’s activities.

As well as a strong track record of working as a successful social media officer or similar, you will bring your excellent writing, copy-editing, and proofreading skills and your entrepreneurial and self-starting mindset to our team.

The post is offered on a fixed-term contract expected to last for 1 year.

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minority Ethnic Backgrounds.

We are taking a flexible approach to work, with many teams opting for a hybrid approach to their working week, with a mixture of home and office-based working. Details about working arrangements for this post will be discussed further at interview.

For an informal conversation please contact caroline.virgo@churchofengland.org.

Interviews will be held w/c 13th December 2021.

In return we offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our pension scheme.

The Role

  • Leading on the execution of TCI’s social media strategy.
  • Planning, producing, curating, and scheduling regular content for TCI’s social media channels, Twitter, Facebook, Instagram, LinkedIn and YouTube, ensuring a broad, high-quality mix of tailored content that meets our goals.
  • Monitoring TCI’s social media channels to ensure comments, complaints and queries are dealt with professionally and in good time, and identifying issues which need response/rebuttal.
  • Acting as the social media community manager on TCI’s social platforms, creating engagement and growing our following.
  • Producing and sourcing good quality pictures and visual imagery for TCI’swebsite, social media channels, and newsletters.
  • Writing clear, simple, and concise copy for TCI’s website and social media channels as appropriate.
  • Proactively identifying trends arising from social media feedback on issues related to TCI, its partners, and modern slavery more generally.
  • Providing social media support for TCI’s projects, including operational projects and comms campaigns.
  • Developing and maintaining strong relationships with internal and external social media partners, including Christian organisations, influencers, activists, journalists, and politicians.
  • Keeping regular analytics and insights to identify trends and share results with key stakeholders.
  • Project managing and supporting social media projects, as required by the social media strategy and in-line with TCI’s strategic priorities.
  • Providing additional support and capacity to the communications team where necessary, at the discretion of the Communications Manager.
  • Resourcing the development team with high-quality materials that enhance their work, including PowerPoints, statistics, social media assets, and other digital assets.
  • Any other tasks that may be necessary to the ongoing development of TCI and that are appropriate to this role.

The Requirements

Essential

Skills/Aptitudes:

  • Excellent writing, copy-editing, and proofreading skills – ability to write clearly without mistakes.
  • Excellent IT skills, including Microsoft Office and social networks.
  • Ability to communicate complex and sensitive information in a straightforward way.
  • Strong social media and digital content creation skills.
  • High level of attention to detail.
  • Ability to tailor writing and content depending on medium and audience.
  • Ability to design and identify high-quality resources (e.g. PowerPoints, posters, images).

Knowledge/Experience:

  • Experience of working as a social media officer, or equivalent role.
  • Experience undertaking a social media strategy.
  • Experience growing an organisation’s social media presence and increasing engagement.
  • Experience writing copy and creating content for use across a range of mediums, particularly on social media.
  • Track record of taking projects, ideas, and initiatives from concept through to delivery.
  • Experience creating digital resources, both written and visual.
  • Awareness of social media trends and clear understanding of the role of social media within digital marketing and communications.

Personal Attributes:

  • Entrepreneurial and self-starting mindset.
  • Open and collaborative teamworking style.
  • Able to identify new opportunities for partnership.
  • Friendly, approachable, and efficient.
  • Self-motivated and well organised.
  • Easy to work with – high challenge personality.
  • An active planner – highly organised and able to manage a demanding workload.
  • Sympathy with the Church of England and its aims.

Education:

  • Educated to degree-level or equivalent.

Circumstances:

  • Able to undertake occasional travel.

Desirable

  • Experience using design software, e.g. Adobe Photoshop, InDesign.
  • Experience of communications or social media work in a charity or social action context.
  • Understanding of the working of the Church of England, including the National Church, dioceses, and parishes.
  • Genuine enthusiasm for innovation in social media and digital communications, and keeping up to date with social media trends and best practice.
  • Interest in modern slavery, human trafficking, and exploitation, and basic understandings of its contexts.
  • Understanding of Christian, activist, and social action audiences on social media.

We in the National Church Institutions support the mission and ministries of the Church all over England. We work with parishes, dioceses (regional offices), schools, other ministries and our partners at a national and international level.

Excellence, Respect, Integrity

We follow these three values in everything we do, whether we are of Christian faith, another faith or no faith. To learn more about working for National Church Institutions and our benefits, please click here

As a Disability Confident Leader, we actively look to attract, recruit and retain those of you who are disabled.

As a member of the Armed Forces Covenant, we welcome applications from those of you who have served in our Armed Forces and their families.

We are committed to being an equal opportunities employer and to ensuring that everyone, job applicants, customers and other people with whom we deal, are treated fairly and not subject to discrimination. We will do whatever is necessary to provide genuine equality of opportunity. We continuously review our policies and processes to support our aim to create a workforce as diverse as the nation the Church of England serves..