Digital Assistant

Posted 26 days agoExpires in 14 hours
Lambeth Palace Library, London
£23808 pro rata rising to £24990 pro rata, after probation

Our aim is for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

This is an excellent opportunity to learn more about Lambeth Palace Library, the National Library and Archive of the Church of England. The post is offered on a fixed-term contract expected to last until August 2022.

As Digital Assistant, you will learn how to provide copies of manuscripts, archive and printed materials in digital formats for users of the Library and for outreach and preservation purposes.

You will administer the service on a day-to-day basis, keeping accurate records of orders and payments and maintaining the digital image bank, storing new images with standard metadata according to agreed procedures.

This post could suit you if you are intending to pursue a career in an archives/library environment with emphasis on digitisation. You should have a keen interest and at least some experience in digital photography and customer service, together with strong IT skills. You will also be able to prioritise, work accurately and methodically and handle material with due care for preservation and security. Additional training on image capture and archive/library catalogues will be provided.

Working hours will be 21 hours per week (by mutual agreement).

For further information about the Library, please visit our website:

In return we offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our pension scheme.

The Role

  • Engaging with our readers and researchers to promote the use of the collections, by providing copies of archival, manuscript and printed material, primarily in digital format, for members of the public in the reading room and in response to remote enquiries, as well as to staff of the National Church Institutions, creating digital images for online resources, exhibitions and other forms of outreach, and digital surrogates for preservation purposes.
  • Administering the service on a day-to-day basis, liaising with customers and maintaining accurate records of orders and payments; meeting timescales for service delivery; and implementing revisions to procedures as necessary.
  • Providing copies in accordance with preservation requirements and liaising with Collections Care staff over specialist handling of fragile items.
  • Providing copies in accordance with copyright law
  • Maintaining the digital image bank, systematically storing new images with standard metadata and uploading items and volumes to LUNA image software, according to agreed procedures.
  • Being responsible for arranging maintenance of equipment and stocks of supplies.
  • Participating in, and where necessary delivering, role appropriate outreach and engagement activities to support the Library’s vision to be accessible to all.
  • Improving role appropriate collections knowledge through regular continuing professional development activities.
  • Working with colleagues to ensure the security and safe use of the collections.

The Requirements



  • Strong IT skills including general applications (e.g. Microsoft Office).
  • Good oral and written communication skills.


  • Proven interest and some experience in digital photography.
  • Previous customer service experience.
  • Ability and willingness to develop knowledge of copyright law in relation to historic collections.

Personal Attributes

  • Good interpersonal skills and the ability to deal politely, confidently and efficiently with internal and external users.
  • Ability to work unsupervised and as a member of a team.
  • Ability to organise own work and prioritise duties.
  • Ability to work under pressure and meet deadlines.
  • Ability to work methodically and accurately showing attention to detail, including care in undertaking administrative tasks e.g. recording orders and payments and filing paperwork.
  • Ability to work to agreed standards.
  • Commitment to providing a high-quality service to colleagues and external customers.


  • Educated to A-level standard or equivalent.


  • Ability to handle items in diverse formats and conditions as necessary to the role in accordance with procedures relating to manual handling and working at height.



  • Knowledge of image software (e.g. Photoshop, Arcapture, Capture One), also including batch editing.
  • An interest in, and enthusiasm for, historical library and archive collections.


  • Understanding of conservation and handling issues.
  • Knowledge of British history, with an interest in ecclesiastical history.
  • Experience in photographing archives or books.

We in the National Church Institutions support the mission and ministries of the Church all over England. We work with parishes, dioceses (regional offices), schools, other ministries and our partners at a national and international level.

Excellence, Respect, Integrity

We follow these three values in everything we do, whether we are of Christian faith, another faith or no faith. To learn more about working for National Church Institutions and our benefits, please click here

As a Disability Confident Leader, we actively look to attract, recruit and retain those of you who are disabled.

As a member of the Armed Forces Covenant, we welcome applications from those of you who have served in our Armed Forces and their families.

We are committed to being an equal opportunities employer and to ensuring that everyone, job applicants, customers and other people with whom we deal, are treated fairly and not subject to discrimination. We will do whatever is necessary to provide genuine equality of opportunity. We continuously review our policies and processes to support our aim to create a workforce as diverse as the nation the Church of England serves..