Resources Officer: digital giving

This job has now expired
St James House, 20 St James Road
Employee
£28,640 - £29,772

Closing date: 09.00 Monday 15th November 2021

Fixed term contract for 5 years.

There is an Occupational Requirement for the post holder to be a practising Christian in accordance with Schedule 9 of the Equality Act 2010.

Interviews will be held in person on Thursday 25th November 2021 (by Zoom should you request it or should circumstances dictate). Applicants called for interview will be asked to make a short visual presentation.

Free parking at the base office at St James’ House in Liverpool

Employee Assistance Program in place

Non-contributory pension scheme (AVCs may be made)

The work requires regular evening and some weekend working. Time off is taken in lieu and there is a flexible working policy.

St James’ House is responding to the constraints and changing landscape of the pandemic. As we build back the normative expectation is 60% office based working and 40% working from home.

Background

The Diocese of Liverpool is aiming to embark on a step change process of transformation. The aim is to implement, prayerfully and at pace, a refreshed, clearly defined and widely owned Diocesan vision and plan for growth. Drawing out elements of our long standing aim of, “asking God for a bigger church to make a bigger difference” there are four priorities: introducing people to Jesus, deepening discipleship, developing Christian leaders and working for social justice.

To achieve this vision we need, inter alia, to address the challenges of financial resilience and long-term sustainability and, as part of our diocesan Rule of Life, to encourage generous giving as a discipleship commitment. This new post is substantively funded by the national church Giving Advisor Fund. This Fund is part of the National Giving Strategy (2020–2025) which acknowledges the critical role voluntary income plays in funding the ministry and mission of The Church of England, funding over two thirds of its work.

Our diocesan stewardship strategy is framed around five key actions, each with a theological underpinning, which every church can adapt and implement: the Parish Giving Scheme, growing legacies, good stewardship practice, budgeting and planning and maturing digital giving.

Job Summary

The post holder will work with the diocesan Resources Team to deliver these five key objectives and to support parishes in the governance and financial responsibilities that underpin mission. You will be the team lead addressing the challenges and opportunities for digital giving in churches, established and newly planted. With Covid as a catalyst both interest and engagement with digital giving have increased noticeably but these are early days. This new and innovative role will provide informed, up to date and practical guidance to churches, offer training and ‘helpline’ support and share and develop good practice.

The role will require both an ability to communicate the centrality of biblically informed giving in Christian discipleship and to provide technical solutions to enable digital giving. The growth and maturity of digital giving (indeed our entire stewardship strategy) is framed by our conviction that generous giving is, at heart, our individual and shared discipleship response to the grace of God and a hallmark of personal faith. Generous giving is more than a financial transaction; it is transformational of personal discipleship and a prophetic challenge to injustice.

There is an Occupational Requirement for the post holder to be a practising Christian in accordance with Schedule 9 of the Equality Act 2010.

We are keen to receive applications from individuals from diverse backgrounds. We would like to hear from you if you are able to help us on our journey to achieve greater diversity.

Main duties and key responsibilities include:

  • Advice, guidance and solutions: through a blend of on-site and online engagement you will be offering practical advice and guidance and suggesting technical solutions to enable churches to engage with and grow their digital income streams. This will require consideration of local context including inherited church buildings, new church plants in a range of settings, available finance, people skills and Wi-Fi and non-Wi-Fi solutions.
  • Accessible training: utilising and maximising the potential of online training alongside in person training you will equip and enable congregations to develop their digital giving streams, encouraging a theological perspective, addressing technical issues and responding to ‘helpline’ requests. You will keep up to date with technical developments, current thinking in the church and charity sector and emerging best practice in and beyond the diocese of Liverpool. Familiar with the Church of England strategy, Building a Generous Church, you will liaise with the National Giving Team on digital giving.
  • Advocating, promoting and maturing digital as a new giving platform: with sensitivity to historic practice in our churches and to our ‘stewardship as discipleship’ paradigm you will discover and disseminate emerging thinking and good practice in digital giving, developing and sharing verbal and visual case studies, utilising social media and webinars alongside in person presentations and training. You will assist in developing a new SharePoint communications site as a focus for our stewardship community in Liverpool.
  • Next generation giving: a younger demographic, comfortable with digital living and with different cultural expectations around giving is present in our congregations but significantly absent from our planned giving base. You will be the team lead in exploring and understanding the giving dynamics and practice of younger church members with special consideration given to fresh expressions of church/church plants in our diocese. You will discover and reflect upon emerging good practice in UK churches and beyond and in the charitable sector and will develop our social media to reach new givers, inform and inspire existing givers and mature all congregations in a digital ask and practice.

Other responsibilities

With Team colleagues you will be committed to delivery across the five key objectives of our stewardship strategy and supporting parishes around finances and governance. On occasion and in time this will include a range of engagements such as formal presentations, planning group guidance and individual support across the five strands of our stewardship strategy.

You will also undertake other relevant duties as may be requested from time to time and commensurate with the role.

Key relationships

Line management is undertaken by the Director of Learning and Stewardship with monthly one to one meetings and annual appraisal.

Work with immediate colleagues in the Resources Team is characterised by high levels of collaborative and cross-responsibility working. The Team meets monthly (online and/or in person) with weekly catch-ups and makes extensive use of Microsoft Teams.

Collegiality and co-operation with other parish support teams in St James’ House are at a premium and you will be expected to maintain familiarity with diocesan regulations such as safeguarding, inclusion and IT policy.

Critical is the ability to create good, confident working relationships with clergy, church officers and other lay leaders in a wide range of congregations and across church traditions.

You will be part of the diocesan stewardship advisor network working in support of the national stewardship strategy (as above) and in partnership with and supported by the national Giving Team.

Essential Requirements

  • Formal qualifications to at least HE Level 4 e.g. HNC or NVQ Level 4
  • Demonstrable experience of working with IT to enable changed outcomes
  • Engagement with and appreciation of the dynamics of church life and worship
  • Familiar with and comfortable using Microsoft software
  • Making formal presentations and working informally with small groups/individuals
  • An understanding of motivations around giving and generosity, particularly in a Christian context and from a biblical perspective
  • An understanding of IT needs and solutions relevant to this post
  • Familiarity with and experience of using social media
  • Strong interpersonal relationships
  • Ability to work to deadlines, take personal initiative and self-motivated
  • An understanding of, and be in sympathy with the Church of England.
  • There is a genuine need for the jobholder to be a practising Christian in order to undertake the role
  • Car and current driving licence essential

Desirable Requirements

  • Educated to degree level
  • Formal or informal theological study
  • Proven experience of influencing or overseeing culture change in a Christian context
  • Proven experience of IT working in the church and/or charitable sector
  • A deep understanding of the principles of Christian discipleship and biblical concepts of giving
  • Leadership role in a church setting

The Diocese of Liverpool is aiming to embark on a step change process of transformation. The aim is to implement, prayerfully and at pace, a refreshed, clearly defined and widely owned Diocesan vision and plan for growth. Drawing out elements of our long standing aim of, “asking God for a bigger church to make a bigger difference” there are four priorities: introducing people to Jesus, deepening discipleship, developing Christian leaders and working for social justice.