Project and Administration Officer

This job has now expired
£31,857 p.a. rising to £34,255 p.a. after probation

Our aim is for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

The Independent Safeguarding Board has been recently set up to provide independent oversight and professional support to the National Safeguarding Team, and to advise the Church more widely on Safeguarding matters.

The National Safeguarding Team provides professional safeguarding advice to the Church of England on matters of national policy including the development and implementation of national policy, training, quality assurance and audit, and work with survivors. The national safeguarding team also leads complex casework and supports dioceses in their safeguarding of children and adults.

As Project and Administration Officer, you will provide high quality business support to the Independent Safeguarding Board as it commences operations and establishes its future ways of working.

This post is offered on a 12 month fixed term contract.

We are taking a flexible approach to work, with many colleagues opting for a hybrid approach to their working week, with a mixture of home and office-based working. Further details will be discussed at interview.

Interviews will be held on the 29th October 2021 and the 2nd November 2021.

In return we offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our pension scheme.

The main responsibilities are:

Project Support

  • Providing project support and administration to any projects the ISB may undertake, including how it will operate in the future.

General Administrative support

  • Provide high quality administrative support to the ISB.
  • Assist with setting up all necessary systems and processes.
  • Ensure members of the NST and ISB are updated appropriately on matters arising.
  • Develop, manage and review the ISB website in liaison with members of the ISB and the NCI Communications team.
  • Provide administrative support to the procurement and commissioning of external support for the ISB.
  • Provide day-to-day management of documents, including maintaining high levels of confidentiality and version control.

Customer Service

  • Ensure that a good quality customer service response is provided to a range of different stakeholders including senior clergy, survivors of abuse and safeguarding professionals.
  • Manage calls from survivors and safeguarding professionals, ensuring that such calls are responded to appropriately and recorded.

The ideal candidate must have:



  • Highly IT literate and proficient with common applications such as Microsoft Word, Excel, Outlook and PowerPoint as well as web-based applications and ability to learn new project management and statistical software packages.
  • Highly organised, proactive and able to plan ahead.
  • Ability to produce accurate work, with an eye for detail.
  • Ability to work alone with minimum supervision.
  • Demonstrable initiative.
  • Excellent verbal and written communication skills for a range of audiences.
  • Ability to build and maintain effective working relationships with a range of individuals, including those who are survivors of abuse.
  • Ability to reprioritise tasks and work to tight deadlines.


  • Experience of working in a role requiring a sensitive and considerate approach.
  • Experience of project support.
  • Experience of setting up new systems and processes.
  • Effective development and management of relationships with a range of people.
  • Experience of diary, meeting and events administration

Personal Attributes:

  • Problem-solving approach to work.
  • Passionate about contributing to the protection of children and vulnerable adults.
  • Demonstrates personal initiative.
  • Understanding and empathy for the mission of the Church of England.
  • Ability to understand appropriate boundaries.



  • Experience of working in a setting with either children and families or vulnerable adults, for instance local authority, social care or NHS settings
  • Knowledge of safeguarding

We in the National Church Institutions support the mission and ministries of the Church all over England. We work with parishes, dioceses (regional offices), schools, other ministries and our partners at a national and international level.

Excellence, Respect, Integrity

We follow these three values in everything we do, whether we are of Christian faith, another faith or no faith. To learn more about working for National Church Institutions and our benefits, please click here

As a Disability Confident Leader, we actively look to attract, recruit and retain those of you who are disabled.

As a member of the Armed Forces Covenant, we welcome applications from those of you who have served in our Armed Forces and their families.

We are committed to being an equal opportunities employer and to ensuring that everyone, job applicants, customers and other people with whom we deal, are treated fairly and not subject to discrimination. We will do whatever is necessary to provide genuine equality of opportunity. We continuously review our policies and processes to support our aim to create a workforce as diverse as the nation the Church of England serves..