Community Provision Co-ordinator

This job has now expired
Liverpool Cathedral, Cathedral Gate, Liverpool
£15600.00 pa

Fixed term for a period of 12 months
Part time at 30 hours per week
Closing date 24th October
Interviews to take place in person on 2nd November 2021
A DBS application is required for this role

Free on-site parking
EAP scheme

The Community Provision Co-ordinator will work as a member of the Micah Liverpool team based in Liverpool Cathedral and working in all of the hubs that Micah are a part of.

The main aim of the role is to manage and maintain all Micah community provision activities, including Foodbanks & Community Markets. You will be responsible for recruiting and managing volunteers. The post holder will be responsible for maintaining relationships with donors, charities, Schools & Businesses. You will assist in the content creation of all social media accounts. There is also a need to use IT facilities to input and record foodbank statistics.

The right candidate will be someone who has an understanding of social justice with experience of community engagement and enjoys working with other team members and the wider team in the Cathedral.

  • Maintain communication with volunteers by phone, e-mail, forums or one to one sessions.
  • Completing questionnaires and feedback forms with foodbank users.
  • Managing foodbanks, including creating risk assessments and working in accordance with Micah Liverpool safeguarding and health & safety policies.
  • Managing Community Markets, including creating risk assessments and working in accordance with Micah Liverpool safeguarding and health & safety policies.
  • Recording personal details of foodbank users.
  • Assisting with social media on multiple platforms including Twitter, Facebook and Buffer providing blog posts, newsletter pieces and case studies.
  • Update and maintain foodbank database.

Essential experience includes -

  • Experience in recruiting volunteers through various channels.
  • Previous experience managing volunteers.
  • A basic understanding of “Social Justice”.
  • Knowledge of Social Media platforms.
  • Awareness of Health & Safety.
  • Data Processing experience.
  • Awareness of Safeguarding and assessing risks.
  • An ability to prioritise a variety of jobs.
  • Able to communicate effectively with diverse people.
  • Excellent organizational and team coordination abilities.
  • A pleasant, outgoing personality.
  • Ability to work as a member of team.
  • Ability to work alone and unsupervised.
  • Ability to work well under pressure.
  • Problem-solving skills.

Desirable skills/knowledge include -

  • Experience using Microsoft Office Packages specifically Access & Excel.
  • Experience of community engagement.
  • Experience of food aid provision.
  • Knowledge of Asian or African languages

The successful candidate will also -

  • Be enthusiastic and professional and deliver a high standard of customer service at all times.
  • Display a positive “can do” attitude and look for more efficient and effective ways of working.
  • Building and maintaining good working relationships with partners and donors.
  • Responsible for generating food donations.
  • Record Social Value and helping to formulate a Social Value plan.
  • Following safer recruitment policy when recruiting volunteers.
  • Maintain confidentiality and handling sensitive information.
  • Maintain a tidy working environment for both colleagues and customers.
  • Operate in accordance with Micah Liverpool’s Equality and Diversity policy.
  • Operate in accordance with Micah Liverpool’s Health & Safety policy.
  • Demonstrate excellent communication skills when interacting with colleagues, partners, members of the congregation and visitors and at all times act as the Cathedral’s ambassador.
  • Undertake other relevant duties as may be requested from time to time and commensurate with the role.
  • Be in sympathy with the aims and ethos of the Church of England.

Micah Liverpool is a social justice charity founded between Liverpool Cathedral, Liverpool Metropolitan Cathedral of Christ the King and St Brides that aims to relieve Liverpool residents from social injustice through food aid and employability projects.

We operate three projects - a foodbank, a food market and an employability programme for the residents of Liverpool City region.