This exciting new front of house role plays a key part in welcoming the wide variety of people that visit Birmingham Cathedral. You will possess outstanding people skills and the ability to work in a dynamic way, to offer engaging and enjoyable experiences for all visitors to Birmingham Cathedral. You will be a team player as well as being able to manage and liaise with volunteers. You will care passionately about presentation and engaging with people. You will be eager to work with staff and volunteers to develop engagement opportunities for visitors. We look forward to welcoming a colleague with creativity and presence.
In this role you will oversee the Visitor Experience at Birmingham Cathedral and grow the capacity of the team with new welcome volunteers to support an agreed strategy of delivering excellent hospitality and welcome.
faith aspects of the Cathedral’s work.
We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as those from minority ethnic groups are currently under-represented in our staff team, we would particularly welcome applications from those groups.
RESPONSIBLE TO: Head of Facilities
SALARY:£22,500 FTE (£12,162 actual)
PENSION: Subject to meeting the relevant criteria you will be enrolled in the Cathedral’s Pension Scheme with 8% employer contributions.
HOURS: 20 hours per week. The hours will be agreed with your line manager but there is an expectation of visible presence in the cathedral Monday – Friday and an expectation of flexibility to meet the changing needs of the Cathedral diary, including some evening and weekend work.
CONTRACT: Three-year fixed term (potential for renewal)
HOLIDAYS: 28 days FTE (15 days PRO RATA) plus bank holidays
This role is part-funded by the Church Commissioners via the Cathedral Sustainability Fund
Deadline for Applications: Friday 15 October 2021
Interview Date: Thursday 11 November 2021