Social Media Officer

Posted 2 months agoExpires in 1 day
Hybrid - remote working and London
Employee
£31,857 p.a. - £34,255 p.a. (London based)

This is a fantastic opportunity to develop and grow with a team that has an extensive and impressive track record in developing the Church's social media accounts, website and campaigns.

The Digital team is based in the Communications department, helping us to become a growing Church for all people and for all places.

As Social Media Officer, you will work with the Church's Digital team to develop successful social media campaigns that invite people to connect with their local church, encourage people to deepen their faith and share how the church works for the common good in communities across England.

With a real passion for engagement across all social media platforms, you will support the wider Communications department and National Church Institutions with social media usage.

Developing relationships with colleagues and stakeholders, you will have every opportunity to use your talents for community management, content creation and strategic campaigns.

The Digital Team is taking a flexible approach to work, with many members of the team opting for a hybrid approach to their working week, with a mixture of home and office-based working. Do get in touch if you’d like to discuss your circumstances.

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minority Ethnic Backgrounds.

For an informal conversation please contactrachel.roberts@churchofengland.org

Interviews are expected to be held on the 5th November 2021.

In return we offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our pension scheme.

The Role:

  • Planning, curating, and scheduling daily content for our social media channels, Twitter, Facebook, Instagram, LinkedIn and YouTube, ensuring a broad, high quality mix of tailored content that meets our goals.
  • Co-ordinating social media campaigns to support goals of teams across the Church of England.
  • Liaising with content producers on social-first content.
  • Writing clear, simple and concise copy for the Church of England social media channels.
  • Acting as the social media community manager on the Church’s social platforms, creating engagement and growing our following.
  • Monitoring our social media channels during working hours to ensure comments, complaints and queries are dealt with appropriately and in good time, identifying issues that need response or escalation.
  • Co-ordinating the out of hours rota for social media channels.
  • Identifying social media opportunities (such as campaigns, social trends, awareness days) through horizon scanning.
  • Managing our social media scheduling tool, Sprout Social, and its use across the Church of England.
  • Providing digital support for online and onsite events, particularly training courses and media conferences, including General Synod and national conferences.
  • Producing regular social media analytics and insights, including identifying trends arising from social media feedback, sharing results with key stakeholders and using findings to inform future activity.
  • Developing and maintaining relationships with a range of internal and external stakeholders.
  • Contribute to team project planning.
  • Management of the team’s shared mailbox.

The Requirements

You may have experience of the following: Social Media Manager, Social Media Coordinator, Digital Content Officer, Digital Marketing Assistant, Digital Communications Officer, Communications Officer, Communications Coordinator or similar.

Essential

Skills/Aptitudes:

  • Excellent writing, copy-editing and proofreading skills – ability to write clearly without mistakes.
  • Excellent IT skills, including Microsoft Office and other industry standard tools, particularly digital channel management software such as content management systems (CMSs), social networks, evaluation and analytics tools.
  • Excellent interpersonal skills, builds consensus and positive relationships within and across teams.
  • Highly organised, and able to maintain this in a fast-paced environment.

Knowledge/Experience:

  • Experience of working as a social media officer or equivalent role.
  • Previous experience running digital and social campaigns.
  • Previous experience of social media community management.
  • Track record of taking projects, ideas and initiatives from concept through to delivery.
  • Awareness of social media trends and clear understanding of the role of social media within digital marketing and communications.
  • Understanding of the values and beliefs of the Church of England.

Personal attributes:

  • Comfortable and confident promoting the Church of England and faith in Jesus Christ in the digital public square.
  • A desire to bring more people to faith in Jesus Christ and deepen people’s faith.
  • A team player with a can-do attitude, willing to pull together with colleagues at busy times.

Desirable ​

Knowledge/Experience:

  • Professional digital experience (adhering to a sign-off process, using content management systems and social media publishing, scheduling and reporting tools).

Personal attributes:

  • Able to demonstrate a resilient approach in the workplace.
  • Genuine enthusiasm for innovation in social media and keeping up to date with social media trends and best practice.

Circumstances:

  • Able to occasionally travel across the country to produce content from different dioceses, churches and other Church of England organisations. You may also be required to assist with social media and website training from time to time.

We in the National Church Institutions support the mission and ministries of the Church all over England. We work with parishes, dioceses (regional offices), schools, other ministries and our partners at a national and international level.

Excellence, Respect, Integrity

We follow these three values in everything we do, whether we are of Christian faith, another faith or no faith. To learn more about working for National Church Institutions and our benefits, please click here

As a Disability Confident Leader, we actively look to attract, recruit and retain those of you who are disabled.

As a member of the Armed Forces Covenant, we welcome applications from those of you who have served in our Armed Forces and their families.

We are committed to being an equal opportunities employer and to ensuring that everyone, job applicants, customers and other people with whom we deal, are treated fairly and not subject to discrimination. We will do whatever is necessary to provide genuine equality of opportunity. We continuously review our policies and processes to support our aim to create a workforce as diverse as the nation the Church of England serves..