Catering Assistants - Flexible Shifts

Posted 3 months agoExpires in 15 hours
Lambeth Palace, London
Employee
£12.48 per hour

Our aim is for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

Lambeth Palace is a unique building of significant historical and global provenance. It is, first and foremost, the home of the Archbishop of Canterbury and his family, as well as home to a wider, diverse and thriving, residential community. It is also an office and the epicentre of the Archbishop of Canterbury’s ministry to the Church of England and the global Anglican Communion. It is a Grade I listed building comprising various listed buildings dating from the 12th to the 20th centuries, set within 10 acres of beautiful landscaped gardens. Fundamentally, the Palace seeks to be a place of contribution to the life of a 21st century church.

In collaboration with the wider Hospitality team, the Catering team play an essential role in the setting of the tone and ethos of the operational extension of the Archbishop’s ministry.

In line with the Archbishop’s wishes, we continue to develop the events business at Lambeth Palace in order to open up the Palace more to the public, increasing awareness of the Archbishop’s ministry and generating income that can contribute to the upkeep and work of the Palace.

This is a unique opportunity to work on a flexible basis, providing catering support to the Hospitality team​.

You will play a vital role in the delivery of catering and hospitality at Lambeth Palace for staff and visitors, in a safe and well managed environment. You will prepare and deliver all of the general, as well as special event hospitality, organised by an ‘opt-in’ rota, where you can select convenient shifts for you and the team.

To be successful, you will need to be passionate about customer service and the values that we respect when welcoming guests. With experience of laying out and serving food and refreshments, you will have the confidence to answer questions about the menu and take orders for food and drinks when required. With excellent communication and team working skills and the ability to organise and prioritise your work, you will also be aware of the importance of confidentially in the variety of events that take place at Lambeth Palace.

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. This is a priority for Archbishop Justin. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minority Ethnic Backgrounds.

Interviews will take place as soon as possible after application.

In return we offer flexible hours with variable shifts anda unique environment with many opportunities for learning and development.

The Role

Events:

  • Greeting guests and presenting yourself as an ambassador for Lambeth Palace Hospitality and the ethos it stands for.
  • Processing food and drink bookings from the kitchen and delivering them to their appropriate room or space.
  • Laying out & serving food and refreshments, in several styles and settings from lunch meetings to banquet dinners.
  • Answering guests’ questions about menu items, ingredients, and allergens.
  • Taking guest and staff orders for food and drinks when necessary.
  • Preparing and serving drinks to guests.
  • Collecting food orders from the kitchen, verifying that they are correct, and serving them to the appropriate meeting, function or event.
  • Removing used dishes, glasses and cutlery from rooms, cleaning both the items and the room ready for reuse.
  • Setting tables with dishes, glasses and cutlery, and refilling condiments.
  • Maintaining familiarity with menu items, plus wine and drinks information.
  • Meeting with managers and other waiting staff regularly in order to learn about changes to processes and standing operating procedures (SOPs).

A comprehensive and supportive induction programme will be put in place to ensure that you have all the information, access and contacts required to excel in this role.

All staff working at Lambeth Palace share responsibility to promote and maintain a strong safeguarding culture with regard to children and vulnerable adults, including identifying the key actions they should take given their role and responsibilities.

The Requirements

Essential

Skills/Aptitudes:

  • Good communication skills.
  • Organised and efficient; able to prioritise.
  • Ability to work methodically and accurately.
  • Awareness of how to work sensitively and confidentially in the full variety of events that take place at Lambeth Palace, such as VIP, interfaith and international events.
  • Excellent teamworking skills with the ability to develop good working relationships and encourage and motivate others.
  • Excellent customer service skills.
  • A willingness to work unsociable hours.

Knowledge/Experience:

  • Experience of working within the hospitality and catering sector.
  • Experience of dealing with a wide range of people in the course of work.
  • Knowledge of, and interest in, catering and hospitality.

Personal Attributes:

  • Ability to lift and carry equipment as necessary and work at height.
  • Professional appearance.
  • Ability to work calmly under pressure and in changing circumstances.

Education:

  • Educated to GCSE standard or equivalent, or with comparable relevant experience.

Desirable

Education:

  • First aid at work training.
  • Food Hygiene Certificates.

We in the National Church Institutions support the mission and ministries of the Church all over England. We work with parishes, dioceses (regional offices), schools, other ministries and our partners at a national and international level.

Excellence, Respect, Integrity

We follow these three values in everything we do, whether we are of Christian faith, another faith or no faith. To learn more about working for National Church Institutions and our benefits, please click here

As a Disability Confident Leader, we actively look to attract, recruit and retain those of you who are disabled.

As a member of the Armed Forces Covenant, we welcome applications from those of you who have served in our Armed Forces and their families.

We are committed to being an equal opportunities employer and to ensuring that everyone, job applicants, customers and other people with whom we deal, are treated fairly and not subject to discrimination. We will do whatever is necessary to provide genuine equality of opportunity. We continuously review our policies and processes to support our aim to create a workforce as diverse as the nation the Church of England serves..