Digital Officer

This job has now expired
Lambeth Palace Library, London
Salary £26,954 rising to £28,983 per year (pro rata)

Our aim is for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

This is an excellent opportunity to join Lambeth Palace Library, the National Library and Archive of the Church of England. The post is offered on a secondment/fixed-term contract expected to last until the beginning of August 2022.

You will provide copies of manuscript, archive and printed materials in digital formats for users of the Library and for outreach and preservation purposes and administer the service on a day-to-day basis, keeping accurate records of orders and payments. You will also maintain the digital image bank, storing new images with standard metadata according to agreed procedures.

To be successful, you will need ability and experience in digital photography as well as strong customer service and IT skills. We’re also looking for someone who is able to prioritise, and work accurately and methodically, handling material with due care for preservation and security.

This role is a part-time role, working 21 hours per week.

To arrange an informal discussion about the role, please contact

Interviews will be held the week commencing 6th September 2021

For further information about the Library, please visit our website:

In return we offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our pension scheme.

The Role

  • Engaging with our readers and researchers to promote the use of the collections, by providing copies of archival, manuscript and printed material, primarily in digital format, for members of the public in the reading room and in response to remote enquiries, as well as to staff of the National Church Institutions; creating digital images for online resources, exhibitions and other forms of outreach, and digital surrogates for preservation purposes.
  • Administering the service on a day-to-day basis, liaising with customers and maintaining accurate records of orders and payments; meeting timescales for service delivery; and implementing revisions to procedures as necessary.
  • Providing copies in accordance with preservation requirements and liaising with Collections Care staff over specialist handling of fragile items.
  • Providing copies in accordance with copyright law and advising customers on copyright issues; processing requests for permission to use Library images.
  • Maintaining the digital image bank, systematically storing new images with standard metadata and uploading items and volumes to LUNA image software, according to agreed procedures.
  • Advising other staff on image capture and management as necessary.
  • Liaising with IT staff over technical procedures and maintenance of equipment and software and keeping up to date with new developments in techniques, equipment and standards.
  • Being responsible for arranging maintenance of equipment and stocks of supplies.
  • Participating in, and where necessary delivering, role appropriate outreach and engagement activities to support the Library’s vision to be accessible to all.
  • Improving role appropriate collections knowledge through regular continuing professional development activities.
  • Working with colleagues to ensure the security and safe use of the collections.

The Requirements



  • Strong IT skills including knowledge of image software (e.g. Photoshop, Arcapture, Capture One), also including batch editing, and general applications (e.g. Microsoft Office).
  • Good oral and written communication skills.
  • Ability to handle unique and valuable material with due care for preservation and security, according to guidelines and advice of colleagues.


  • Proven ability in digital photography and experience in photographing objects, preferably archives and books.
  • Confident use of a professional DSLR in automatic and manual modes.
  • Previous customer service experience.
  • Ability to develop knowledge of copyright law in relation to historic collections.

Personal Attributes

  • Good interpersonal skills and the ability to deal politely, confidently and efficiently with internal and external users.
  • Ability to work unsupervised and as a member of a team.
  • Ability to organise own work and prioritise duties.
  • Ability to work under pressure and meet deadlines.
  • Ability to work methodically and accurately showing attention to detail, including care in undertaking administrative tasks e.g. recording orders and payments and filing paperwork.
  • Ability to work to agreed standards.
  • Commitment to providing a high-quality service to colleagues and external customers.


  • Educated to A-level standard or equivalent.


  • Ability to handle items in diverse formats and conditions as necessary to the role in accordance with procedures relating to manual handling and working at height.



  • An interest in, and enthusiasm for, historical library and archive collections.


  • Understanding of conservation and handling issues.
  • Knowledge of British history, with an interest in ecclesiastical history.

We in the National Church Institutions support the mission and ministries of the Church all over England. We work with parishes, dioceses (regional offices), schools, other ministries and our partners at a national and international level.

Excellence, Respect, Integrity

We follow these three values in everything we do, whether we are of Christian faith, another faith or no faith. To learn more about working for National Church Institutions and our benefits, please click here

As a Disability Confident Leader, we actively look to attract, recruit and retain those of you who are disabled.

As a member of the Armed Forces Covenant, we welcome applications from those of you who have served in our Armed Forces and their families.

We are committed to being an equal opportunities employer and to ensuring that everyone, job applicants, customers and other people with whom we deal, are treated fairly and not subject to discrimination. We will do whatever is necessary to provide genuine equality of opportunity. We continuously review our policies and processes to support our aim to create a workforce as diverse as the nation the Church of England serves..