Website Project Manager

This job has now expired
London
Fixed Term Part Time
£40,000 (FTE) or £24,000 pro rata for 0.60 FTE, plus benefits

St Paul’s Cathedral is currently seeking to appoint a Website Project Manager for a 12 month fixed term contract, who will be responsible for managing the development of a new website for the Cathedral.

This role will be responsible for project managing the development and delivery of a new, user friendly website for the Cathedral on time and within budget. The new website will transform the way in which the Cathedral engages with its users, helping it to deliver its mission, digitally as well as physically, and will invite people to experience the wonder and work of St Paul’s in a way that means something to them.

Try our existing web-site and experience for yourself the difference you can make!

  • Project manage the website development, ensuring that is it user friendly, reflects the mission of the Cathedral and is delivered to time, quality and budget:
    • Coordinate the procurement of an external agency and Content Management System (CMS)
    • Manage the external agency working on this project, ensuring timely delivery and value for money within budget
    • Develop and maintain the project plan, determining timelines, delivery dates, milestones and resource requirements
    • Track risks, actions, issues and decisions
    • Develop and report on KPIs
    • Regularly report to the website project board, escalating risks and issues as they arise
  • Project manage user testing of work in progress
    • Fully understand the business and user requirement
    • Work with the external agency to arrange and oversee user testing at relevant stages of project
    • Ensure insights from testing are incorporated into website development and meeting the needs of stakeholders such as the Communications and Digital managers; Ticket sales; the Cathedral shop and the Learning and Liturgy Departments
    • Be the communications bridge between the Cathedral and the external agency, regularly sharing information between the two groups to make sure that the web-site is easily and intuitively navigable, reflects the values and the mission of the Cathedral, and meets the business need
    • Report regularly to key internal stakeholders on insights, decisions and progress
  • Support the external agency with technical aspects of delivery
    • Ensure the CMS is fully optimised for users
    • Oversee systems integrations including ticket bookings, online giving and the Collections database
  • Content strategy development and implementation
    • Work with Digital and Communications colleagues to develop and implement a website content strategy and commission new content where required
    • Manage migration of all relevant content from existing to new site
  • Project manage testing and launch of site
    • Project manage user acceptance testing
    • Overall quality assurance
    • Launch planning
    • Develop a backlog for ongoing development
  • Complete project evaluation

Essential:

  • Evidence in project managing new website developments from start to completion
  • Experience in procuring, working with and managing web-site agencies
  • Highly proficient in using content management systems
  • An ability to develop and oversee (UX) usability testing and to adapt it as required to deliver an excellent customer focussed product
  • An understanding of SEO (search engine optimisation) and how users process digital content
  • Understanding of web analytics to track and report on KPIs
  • Awareness of latest trends and developments in digital communications
  • Able to communicate complex ideas to a range of audiences at all levels, and to act as a bridge between technical and non-technical people
  • Excellent interpersonal skills, with the ability to engage and influence at all levels
  • Excellent oral and written communication skills, with strong written accuracy
  • Ability to solve problems or expedite issues where appropriate
  • Calm and effective under pressure, with the ability to prioritise competing demands and work to tight deadlines
  • PRINCE2 or APM qualification

The individual will be in sympathy with, and in their work support, the Christian aims and mission of St Paul’s Cathedral.

St Paul’s is an equal opportunities employer and draws together a very diverse set of activities, projections and aspirations. It is the Cathedral of the Diocese of London and the seat of its Bishop, a national church and an international spiritual focus, a space for worship and holiness, a place of debate and challenge, an icon of resilience in the face of adversity, an architectural heritage centre, a partner in the City of London, and a commercial enterprise.