Facilities Coordinator

This job has now expired
Lambeth Palace, London
Fixed Term Full Time
£23,808 rising to £24,404 after probation

Lambeth Palace is a unique building of significant historical and global provenance.

It is, first and foremost, the home of the Archbishop of Canterbury and his family, as well as home to a wider, diverse and thriving, residential community. It is also an office and the epicenter of the Archbishop of Canterbury’s ministry to the Church of England and the global Anglican Communion.

It is a Grade I listed building comprising various listed buildings dating from the 12th to the 20th centuries, set within 10 acres of beautiful landscaped gardens.

This is a unique opportunity to join the Facilities team who play a crucial role in the maintenance of Lambeth Palace, ensuring the heritage of the estate is maintained and enabling the work of all staff and activities across the estate.

As Facilities Coordinator, you will support the Head of Facilities and Assistant Head of Facilities to make Lambeth Palace a safe and well managed environment for our residents, community, staff and visitors.

To be successful, you will need experience of working in the facilities sector and of working safely with contractors and with a variety of stakeholders. You will be highly organised, able to prioritise and enjoy working well within a small team. Together with good numerical and IT Skills, you will be IOSH trained with an IWFM Level 2 qualification or equivalent experience.

This is a fixed term contract expected to last for 12 months.

Interviews will be held w/c 9th March 2020.

In return we offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our pension scheme.

The Role

Facilities Help Desk

  • Provide first line Facilities Helpdesk support. Fully manage requests and contractor works within the Facilities Helpdesk and escalate issues where required.
  • Manage all contractors and 3rd party suppliers (PPM and reactive work), supervising contractor performance and ensuring required service levels meet requirements.
  • Update internal stakeholders on progress of the tasks they have requested.
  • Send out a weekly report to all the Facilities Team highlighting complete/incomplete tasks.

Facilities Administration

  • Request and manage all contractor/supplier documentation (including RAMS/Insurance), ensuring accurate storage of information is maintained.
  • Carry out Facilities duties as requested by the Assistant Head of Facilities Management/Head of Facilities Management.
  • Support the Assistant Head of Facilities, deputising on occasion as required.
  • Process departmental invoices.
  • Manage and maintain the Lambeth Palace stationery stock.
  • Help to build, organise and maintain the new asset log at Lambeth Palace.

Health and Safety

  • Proactively monitor H&S standards across Lambeth Palace, taking ownership of issues and site safety.
  • Ensure all staff are inducted and integrated with the Church of England H&S portal.
  • Update all compliance information and paperwork on to the H&S portal.

Maintenance, Routine Tasks and Porterage

  • Maintain routine daily check of Lambeth Palace estate. Record and manage issues on the facilities help desk.
  • Conduct minor repairs as necessary.
  • Carry out routine safety and health checks as directed by the Assistant Head of Facilities Management/Head of Facilities Management.

The Requirements



  • Highly organised and efficient; able to prioritise.
  • Ability to work well within a small team.
  • Good numerical skills and IT Skills, in particular the Microsoft Office package.
  • Confidence escalating issues where required
  • Able to present clear briefings to senior management
  • Confidence dealing with all stakeholder levels


  • Experience of working safely with contractors.
  • Experience in working in the facilities sector.
  • Experience of dealing well with a variety of stakeholders.

Personal Attributes:

  • Prepared to undertake small works across the estate
  • Maintain a clean & smart appearance
  • Friendly and able to work on own initiative or as part of a team
  • Be tactful and able to work well in a confidential environment


  • Educated to GCSE standard or equivalent
  • IWFM Level 2 qualification or equivalent experience
  • IOSH Trained



  • First aid at work trained

We in the National Church Institutions support the mission and ministries of the Church all over England. We work with parishes, dioceses (regional offices), schools, other ministries and our partners at a national and international level.

Excellence, Respect, Integrity

We follow these three values in everything we do, whether we are of Christian faith, another faith or no faith. To learn more about working for National Church Institutions and our benefits, please click here

As we are a member of the Armed Forces Covenant, we welcome all applications from those of you who have served in our Armed Forces and their families.

We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background. As a Disability Confident committed employer, it is important to note that there may be occasions where it is not practical or appropriate to interview all disabled applicants who meet the minimum criteria* due to high volume. We limit the amount of interviews conducted to five applicants per open post we advertise.

*Where applicable depending on post requirements.