Accounts Officer

This job has now expired
£26,681p.a. rising to £28,304p.a. after probation

The National Church Institutions (NCIs) are national administrative bodies that work together to support the mission and ministry of the Church of England. Their activities are hugely varied, ranging from management of a multi-billion-pound investment fund, to a grant-giving charity, a housing service for retired clergy and the administration of three multi-employer pension schemes.

The Finance department is a shared services function working across the NCIs to provide a comprehensive, cost-effective finance service to each organisation, and helping to co-ordinate joint projects where appropriate. The Finance department is on a change journey, transforming the way we work and the service we provide to the NCIs.

As Accounts Officer, you will be responsible for processing and maintaining accurate records for income and expenditure, under the direction of the Accounts Receivable Team Leader.

You will look after all elements of accounts receivable and payable processing for the NCIs and subsidiary companies, from raising purchase and sales invoices to ensuring timely payment and receipt of balances by following established procedures and in accordance with agreed Service Level Agreements (SLAs).

To be successful, you will need experience of financial administration or bookkeeping and of working in a team to meet shared goals and deadlines. With experience in a customer-facing role and resolving customer queries, you will have good communication skills both written and verbal, and the confidence to interact with a wide range of people at all levels.

We have two opportunities available, one permanent and one offered on a 15 month fixed term contract.

In return we offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our pension scheme.

The Role

  • Purchase and sales invoice processing
    • Ensure accurate and timely processing of sales invoice requests and other types of income receipts (e.g. credit card transactions) using correct coding and VAT analysis, in accordance with Service Level Agreements (SLAs) and targets
    • Ensure accurate and timely processing of purchase invoices, expense claims, credit card transactions and other payment documents using correct coding and VAT analysis, in accordance with Service Level Agreements (SLAs) and targets
    • Manage the clearing process, ensuring payments and receipts are matched and cleared against supplier and customer accounts on a timely basis
    • Undertake credit control activities to ensure outstanding debt is recovered, and queries or disputes are followed up and resolved promptly
  • Customer helpdesk
    • Ensure all ‘customer’ enquiries (whether customers, suppliers, internal NCI departments or others) are answered promptly in line with agreed SLAs and demonstrating the highest level of customer service
    • Be proactive and innovative in resolving issues liaising with other members of the Finance Operations team as appropriate
  • Internal controls and compliance
    • Work to month-end and year-end processing deadlines and support the Finance Operations team in production of accurate financial information on a regular and timely basis
    • Monitor and manage debtor and creditor control accounts, ensuring receipts and payments are timely, and transactions are recorded accurately
    • Review and reconcile purchase and sales ledger control and clearing accounts regularly, ensuring transactions are cleared accurately and anomalies are investigated and resolved quickly
    • Create and maintain records for customers and vendors in the finance system, managing and maintaining the integrity and accuracy of master data
    • Undertake ad hoc checking of expense claims for any out-of-policy amounts or missing receipts and follow up as appropriate
  • Process and system improvements
    • Work to maximise efficiency and minimise administrative duplication wherever possible, and keep all records clear and up to date within an appropriate control framework
    • Drafting, updating and maintaining comprehensive guidance manuals for all key processes, and provide support and training to other members of the Processing Team where required
  • Other
    • Provide accurate information for the annual statutory audits and internal audits, in line timetables set
    • Provide information and support to finance and non-finance colleagues to aid processing efficiency, promote use of finance systems and ensure compliance with financial procedures
    • Provide cover for, and complement the work of other members of the Processing team and other Finance Operations teams.

The Requirements



  • Good working knowledge of basic accounting principles, competent numeracy skills and basic understanding of VAT
  • Excellent IT skills, particularly accountancy software and Microsoft Office, and accurate and quick keyboard skills
  • Good attention to detail with the ability to spot and resolve errors or anomalies
  • Good time management skills with the ability to manage multiple tasks simultaneously
  • Ability to work well and effectively under pressure, well organised and able to prioritise work to meet tight deadlines.
  • Ability to work as an effective and flexible team member; with the ability to work unsupervised
  • Good communication skills both written and verbal, and confidence interacting with a wide range of people at all levels
  • Personable, friendly, self-motivated and enthusiastic
  • Ability to work in excess of agreed hours at certain times e.g., year-end, and willingness to accept adhoc work requests


  • Financial administration or bookkeeping experience
  • Experience of working in a team to meet shared goals / deadlines
  • Experience of a customer-facing role and resolving customer queries, with a strong focus on customer satisfaction


  • Studying toward gaining a recognised accountancy qualification e.g. AAT
  • SAP experience
  • Experience of working in the finance function of a large organisation, including for example in Accounts Payable or Accounts Receivable teams
  • Experience of working for a charity

We in the National Church Institutions support the mission and ministries of the Church all over England. We work with parishes, dioceses (regional offices), schools, other ministries and our partners at a national and international level.

Excellence, Respect, Integrity

We follow these three values in everything we do, whether we are of Christian faith, another faith or no faith. To learn more about working for National Church Institutions and our benefits, please click here

As we are a member of the Armed Forces Covenant, we welcome all applications from those of you who have served in our Armed Forces and their families.

We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background. As a Disability Confident committed employer, it is important to note that there may be occasions where it is not practical or appropriate to interview all disabled applicants who meet the minimum criteria* due to high volume. We limit the amount of interviews conducted to five applicants per open post we advertise.

*Where applicable depending on post requirements.