Business Support Officer

This job has now expired
Fixed Fulltime
£26,681p.a. rising to £28,304p.a. after probation

The Clewer Initiative is the Church of England’s response to the continuing issue of modern slavery. Following a three year start up period TCI has secured funding to continue and expand its work, both in the UK and (from 2020) internationally.

TCI recognises the link between vulnerability and modern slavery, and the need for resilient communities. Beginning with the belief that these issues need to be tackled at a community level, TCI engages with dioceses and wider faith networks, facilitating and equipping them to raise awareness of modern slavery, identify victims, and provide support and care to the survivors. The community mobilisation process, Hidden Voices, will be the predominant methodology used in this stage of the project. In addition TCI will build a base which will enable churches to routinely and confidently engage with statutory and non-statutory partners around modern slavery issues, making a significant and unique contribution. Finally, an aspiration to provide care and support outside the NRM to victims will continue to be a key constituent of TCI’s work, as will a desire to prevent individuals falling into modern slavery. The development of preventative care and work with victims outside the NRM  will be a key focus for the next period of TCI.

Over the coming 12-18 months TCI infrastructure will be developed to contain all aspects of work. An expanded work programme will also be delivered. This will be done with the guidance of a board comprised of anti- slavery practitioners and an advisory group of experienced diocesan project leads. The current National Network of TCI will be utilised and developed.

You will be employed by The Clewer Initiative (TCI) as your main employer. You will be seconded for 50% of your time to work with its sister agency, The Anglican Alliance.

We are looking for an experienced individual to join our team who understands the importance of business support and customer service in the context of a social action project against modern slavery situated within the Church of England. This role requires an ability to set up and then maintain office systems for a dynamic project with multiple stakeholders and other participants. These systems will include finance, data analysis, safeguarding, volunteer and general governance support to TCI board and lead officer. There will also be some more basic administrative work coordinating events, assisting individual community mobilisation programmes, in some cases with the lead officer and/or development officer, so that sustainable projects are developed which conform to the national pattern.

TCI is part of the National Church Institutions and systems will be expected to comply with their general governance, in the first instance.

You will be committed to working collaboratively in a small team, be a proactive and creative problem solver and have experience of working with volunteers within a church context. In addition to this, you will need to demonstrate competency and accuracy in working with data systems.

Interviews will be held on the 4th December 2019.

The main responsibilities;

The Clewer Initiative (50%)

  • To lead on the development of procedural and administrative systems to support TCI, for example finance, governance, officer systems, safeguarding and volunteer management.
  • You will develop data systems, both those which enable communication with those interested in the work of TCI, and also those which will enable data-based projects to be monitored and evaluated.
  • To support the Chair of the Board and the Lead Officer with budget setting and financial monitoring (systems will be maintained through the NCI’s)
  • To support the Lead Officer in ensuring safeguarding systems are observed in dioceses including safe recruitment of volunteers


Secondment to the Anglican Alliance (50%)

The Anglican Alliance

  • The post is to provide business support/executive assistance to the Anglican Alliance:
  • To support the work of the Executive Director in the administrative aspects of the role, including support to communications, diary management, briefing for external meetings, etc.
  • To coordinate the global and regional Communities of Practice on tackling human trafficking and modern slavery.
  • To lead on the travel arrangements for the team and for wider consultations, including monitoring travel budgets and overseeing travel safety systems.
  • To develop data systems for managing external communications in compliance with current legislation.
  • To support the Communications Manager in gathering input for newsletters and social media from the Alliance global team and other partners.
  • To support the Executive Director in preparation for and recording board meetings, preparation of briefing papers and other governance matters.

Please see attached job description for more details of main responsibilities

The ideal candidate should have;


Proven Ability Knowledge and Experience:

  • Excellent written and spoken English and high level of numeracy with the ability to draft communications and reports for senior stakeholders.
  • Strong analytical skills with the ability to collect, organize and analyse, significant amounts of information with attention to detail and accuracy
  • To be organised, logical and have a structured approach to work
  • Ability to research, assimilate and review information, sharing knowledge with others and recommending appropriate actions.  
  • Represents the organisation positively and professionally
  • Effective at building relationships across a range of stakeholders, including across different cultures
  • Able to work flexibly and creatively with a wide range of individuals both internally and externally in a complex and diverse environment.
  • Proven experience of managing multiple projects and areas of work simultaneously
  • Creativity and problem-solving skills
  • Creative and innovative thinking with the ability to develop new systems, procedures and solutions
  • Experience of bookkeeping systems and ability to work with financial information’


  • The ability to use common computer and information systems, e.g. email, word processing and spreadsheets
  • Experience of building effective partnerships
  • Strong attention to detail in the presentation and course of work and outcomes
  • Ability to work as part of team and work flexibly to meet demands of the role
  • A self-starter who takes responsibility for own learning and development
  • The ability to work calmly and effectively when under pressure.

We in the National Church Institutions support the mission and ministries of the Church all over England. We work with parishes, dioceses (regional offices), schools, other ministries and our partners at a national and international level.

Excellence, Respect, Integrity

We follow these three values in everything we do, whether we are of Christian faith, another faith or no faith. To learn more about working for National Church Institutions and our benefits, please click here

As we are a member of the Armed Forces Covenant, we welcome all applications from those you have served in our Armed Forces and their families

We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background. As a Disability Confident committed employer, it is important to note that there may be occasions where it is not practical or appropriate to interview all disabled applicants who meet the minimum criteria* due to high volume. We limit the amount of interviews conducted to five applicants per open post we advertise. 

*Where applicable depending on post requirements.